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Remote Lead Support Specialist - SaaS & Analytics

SupportFinity™, San Francisco, CA, United States


A dynamic tech company in California is seeking a Lead Support Specialist to act as the primary contact for customer inquiries. This role involves handling complex customer issues and collaborating with teams to improve support processes. The ideal candidate will have over 3 years of experience in customer support and a solid background in SaaS products. This position offers a base salary range of $100,000 to $140,000, along with comprehensive benefits including equity, healthcare, and flexible PTO. #J-18808-Ljbffr