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Human Resources Director

Pacific Retirement Services, Inc., Madison, WI, United States


Overview Human Resources Director

Capitol Lakes | Madison, WI

Capitol Lakes is proud to be Madison’s premier not-for-profit Life Plan Community. Located in the heart of downtown, our residents enjoy the energy of a vibrant college town along with exceptional dining and a full continuum of care including Assisted Living, Memory Care, and Skilled Nursing.

We are seeking an experienced Human Resources Director to join our leadership team and support a dedicated workforce of approximately 200 employees.

This is an opportunity to help shape workplace culture, support leaders, and strengthen the employee experience in a mission-driven community where your work makes a meaningful impact every day.

Salary Range : $113,600 – $135,000 annually, depending on experience.

This role partners closely with the Executive Director and community leadership team to help shape culture, strengthen the employee experience, and support operational success.

Why This Role is Unique

Opportunity to lead Human Resources for one of Madison’s most respected senior living communities

Direct partnership with community leadership to strengthen culture and employee engagement

Support from the broader Pacific Retirement Services HR team and shared services resources

Ability to make a meaningful difference in the lives of both employees and residents

Benefits Highlights

Medical Insurance with 90% employer-paid employee premiums

401(k) with 4% employer match

Profit Sharing Plan

Paid Time Off (PTO) with PTO+ option

Free employee meals during shifts

Education reimbursement

Subsidized parking or public transportation

Onsite fitness center and pool access

What You’ll Do HR Leadership

Lead all Human Resources operations and initiatives for the community

Align HR practices with PRS Core Values: We Speak Up, We Step Up, We Lift Up, We Team Up

Talent & Workforce Development

Partner with leaders on hiring, onboarding, and workforce planning

Support leadership development, coaching, and team training initiatives

Employee Experience

Use HR insights and metrics to identify opportunities to improve engagement and retention

Support recognition programs, communication efforts, and team-building initiatives

HR Operations & Compliance

Manage employee relations, performance management, compensation, and benefits

Oversee workers’ compensation, return-to-work programs, and compliance with employment laws

Team Leadership & Systems

Supervise HR staff and maintain HRIS, payroll, and scheduling systems that support efficient operations

Qualifications Required

Bachelor’s degree in Human Resources, Business Administration, or related field

Minimum 5 years of HR Generalist experience

Minimum 3 years of progressive HR leadership experience

Strong knowledge of employment law and HR best practices

Preferred

SHRM-CP / SHRM-SCP / SPHR / PHR certification

Experience in senior living, healthcare, hospitality, or service-based organizations

Experience supporting organizations of similar size

Proficiency with HRIS, payroll systems, and Microsoft Office

Even if your background does not match every qualification, we encourage you to apply. We value diverse experience and are always looking for leaders who are passionate about building strong teams and positive workplaces.

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