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Remote Part-time Bilingual Service Desk Analyst (Italian/English)

CAI, Madison, WI, United States


A global services firm is seeking a Bilingual Service Desk Analyst to provide part-time remote support for English and Italian-speaking users. Responsibilities include Level 1 technical support, troubleshooting hardware and software issues, and delivering exceptional customer service. Ideal candidates will have 6-12 months of experience, strong problem-solving abilities, and excellent communication skills. This role offers a competitive hourly rate with additional benefits, including a language bonus. #J-18808-Ljbffr