Senior Dynamics 365 Administrator
ttg Talent Solutions, Inc, Miami, FL, United States
Senior Dynamics 365 Administrator
LOCATION:
Doral, FL TYPE:
Hybrid SCHEDULE:
Full-Time TYPE OF CONTRACT:
Direct Hire DESCRIPTION: ttg Talent Solutions is partnering with a well-established organization seeking a
Senior CRM Administrator with strong Dynamics 365 cloud environments ownership
to lead the management, customization, integration, and validation of enterprise CRM solutions built on
Microsoft Dynamics 365, Dataverse, and the Power Platform . This role plays a critical part in enterprise modernization and integration initiatives, supporting both
Dynamics CRM 2016 on-premises and Dynamics 365 cloud environments . The ideal candidate combines deep CRM administration expertise with automation, Azure integrations, SQL analysis, and a disciplined QA mindsetserving as the final quality gate before production deployment. This is a high-impact opportunity for a professional who thrives at the intersection of technology, governance, and operational excellence. ESSENTIAL DUTIES & RESPONSIBILITIES: Design, develop, and maintain
Power Automate flows
for CRM and cross-system automation. Build and orchestrate system integrations using
Azure Logic Apps . Develop and test
Power Apps
(model-driven and canvas) integrated with Dataverse. Administer and support
Dynamics CRM 2016 (on-prem)
and
Dynamics 365
(cloud)
environments. Manage Dataverse architecture including tables, relationships, forms, views, dashboards, and security roles. Customize CRM functionality using workflows, business rules, calculated fields, and automation tools. Support system upgrades, cloud migrations, and environment lifecycle management (Dev/UAT/Prod). Maintain platform stability, governance, security, logging, and performance best practices. Collaborate with BI teams supporting
Power BI datasets
sourced from Dataverse and SQL. Serve as
QA Owner
for CRM-related implementations and integrations: Develop comprehensive test plans Execute functional, regression, and end-to-end testing Validate cross-system business processes Identify, document, and track defects Coordinate User Acceptance Testing (UAT) Act as final approval gate prior to production release REQUIREMENTS: 5+ years of experience administering and customizing
Microsoft Dynamics 365 CRM Hands-on experience with
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud) Extensive knowledge of
Dataverse architecture and security Strong SQL querying and data analysis skills Experience with: Power Automate Power Apps Azure Logic Apps Azure Data Factory and/or Azure Functions (preferred) Proven experience owning QA processes for CRM integrations and enterprise implementations Experience validating integrations across ERP systems, APIs, portals, and reporting platforms Understanding of CRM data models and business process flows Familiarity with CI/CD pipelines for Power Platform and Dynamics 365 Experience supporting Power BI reporting environments Experience working within Agile or hybrid delivery frameworks Bachelors Degree preferred (or equivalent experience)
Doral, FL TYPE:
Hybrid SCHEDULE:
Full-Time TYPE OF CONTRACT:
Direct Hire DESCRIPTION: ttg Talent Solutions is partnering with a well-established organization seeking a
Senior CRM Administrator with strong Dynamics 365 cloud environments ownership
to lead the management, customization, integration, and validation of enterprise CRM solutions built on
Microsoft Dynamics 365, Dataverse, and the Power Platform . This role plays a critical part in enterprise modernization and integration initiatives, supporting both
Dynamics CRM 2016 on-premises and Dynamics 365 cloud environments . The ideal candidate combines deep CRM administration expertise with automation, Azure integrations, SQL analysis, and a disciplined QA mindsetserving as the final quality gate before production deployment. This is a high-impact opportunity for a professional who thrives at the intersection of technology, governance, and operational excellence. ESSENTIAL DUTIES & RESPONSIBILITIES: Design, develop, and maintain
Power Automate flows
for CRM and cross-system automation. Build and orchestrate system integrations using
Azure Logic Apps . Develop and test
Power Apps
(model-driven and canvas) integrated with Dataverse. Administer and support
Dynamics CRM 2016 (on-prem)
and
Dynamics 365
(cloud)
environments. Manage Dataverse architecture including tables, relationships, forms, views, dashboards, and security roles. Customize CRM functionality using workflows, business rules, calculated fields, and automation tools. Support system upgrades, cloud migrations, and environment lifecycle management (Dev/UAT/Prod). Maintain platform stability, governance, security, logging, and performance best practices. Collaborate with BI teams supporting
Power BI datasets
sourced from Dataverse and SQL. Serve as
QA Owner
for CRM-related implementations and integrations: Develop comprehensive test plans Execute functional, regression, and end-to-end testing Validate cross-system business processes Identify, document, and track defects Coordinate User Acceptance Testing (UAT) Act as final approval gate prior to production release REQUIREMENTS: 5+ years of experience administering and customizing
Microsoft Dynamics 365 CRM Hands-on experience with
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud) Extensive knowledge of
Dataverse architecture and security Strong SQL querying and data analysis skills Experience with: Power Automate Power Apps Azure Logic Apps Azure Data Factory and/or Azure Functions (preferred) Proven experience owning QA processes for CRM integrations and enterprise implementations Experience validating integrations across ERP systems, APIs, portals, and reporting platforms Understanding of CRM data models and business process flows Familiarity with CI/CD pipelines for Power Platform and Dynamics 365 Experience supporting Power BI reporting environments Experience working within Agile or hybrid delivery frameworks Bachelors Degree preferred (or equivalent experience)