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Vendor Account Manager

Sterling Engineering, Oakbrook Terrace, IL, United States


Overview A well-established

family-owned manufacturer of industrial water chillers and process cooling systems

is seeking a

Vendor Account Manager

to support purchasing operations and supplier relationships. These chillers are used in advanced technology and industrial applications where reliable temperature control is critical.

This role plays a key part in ensuring the organization maintains strong vendor partnerships while keeping materials flowing to support manufacturing schedules. The Vendor Account Manager will work closely with engineering, operations, quality, and inventory teams to manage supplier performance, inventory planning, and purchasing strategy.

The ideal candidate is proactive, organized, and comfortable managing

vendors, planning inventory, and coordinating cross-functionally

in a manufacturing environment.

This position reports to the

Director of Operations .

Key Responsibilities

Maintain professional communication with suppliers via phone and email while representing the company’s collaborative culture

Organize annual meetings with key vendors to maintain strong relationships

Coordinate discussions between vendors and engineering regarding new and existing components used in the company’s

industrial water chiller systems

Develop a working technical understanding of the parts you purchase and how they support chiller assemblies

Present vendor scorecard feedback annually and collaborate on performance improvements

Evaluate supplier performance to determine opportunities for alternative vendors based on quality, pricing, or reliability

Work with engineering to approve new vendors and components when needed

Inventory & Purchasing Management

Maintain appropriate inventory levels based on customer forecasts and vendor lead times

Manage ERP data including safety stock levels and reorder points

Purchase materials strategically to optimize price breaks, freight efficiency, and warehouse space

Implement and manage vendor stocking agreements

Project Coordination

Coordinate supplier-related project meetings

Communicate project updates to internal teams and vendors

Escalate schedule risks or delays to the Materials Manager when needed

Qualifications

Experience in

purchasing, supply chain, vendor management, or materials planning

in a manufacturing environment

Experience working with

ERP/MRP systems

Strong communication skills and ability to collaborate across engineering, operations, and suppliers

Ability to manage multiple priorities with strong attention to detail

Experience resolving supplier performance or supply chain issues

Technical aptitude and comfort working with

mechanical components or industrial equipment

preferred

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