Customer Retention Specialist: Escalations & Resolutions

A leading service provider in Texas is looking for a Customer Service Representative IV. This role emphasizes customer retention and resolving escalated complaints effectively. The ideal candidate will have a high school diploma and at least 2 years of experience in customer service or complaint resolution. Responsibilities include managing escalated issues, communicating with leadership, and maintaining customer data integrity. The position offers competitive pay, comprehensive benefits, and career development opportunities. #J-18808-Ljbffr