Mortgage Complaint Resolution Specialist

A prominent mortgage company located in Albany, NY is seeking a Mortgage Customer Service Advocate. This position involves resolving escalated customer complaints through various channels while ensuring compliance with all applicable regulations. Candidates must have 3-5 years of experience in a legal customer complaint environment and excel in communication and analytical skills. The target pay range is $35.00-$40.00/hour plus annual bonuses, with comprehensive healthcare plans and other benefits provided. #J-18808-Ljbffr