Mortgage Complaint Resolution Specialist

A leading mortgage service provider is seeking a Mortgage Customer Service Advocate to resolve escalated complex customer complaints across various channels. The role requires 3-5 years of experience in a legal customer complaints environment and residential mortgage servicing experience. You will interact with customers, assist in complaint remediation, and ensure compliance with regulations. A calm demeanor and strong analytical skills are essential. The target pay range is $35.00-$40.00 an hour plus an annual bonus. #J-18808-Ljbffr