
Mortgage Complaint Resolution Specialist
Carrington, Santa Fe, NM, United States
A prominent mortgage services company is seeking a Mortgage Customer Service Advocate to handle escalated customer complaints professionally. Applicants should have 3 to 5 years of related experience in a legal complaint environment and mortgage servicing. Responsibilities include researching and resolving complaints across multiple channels and maintaining accurate documentation. The position offers a competitive hourly pay rate of $35-$40 plus an annual bonus, and the company provides comprehensive healthcare plans and various employee benefits.
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