
Centralcast Alliance is hiring: Broadcast Systems Engineer in Syracuse
Centralcast Alliance, Syracuse, NY, United States
Broadcast Systems Engineer
(Broadcast + Datacenter / IP Video)
CentralCast LLC (centralcast.org)
Location: Syracuse, NY
Department: Engineering
Reports to: Engineering Manager
FLSA: Exempt
On-Call: Yes (rotation)
Position Summary
The Broadcast Systems Engineer supports a mission-critical broadcast and IT datacenter serving public broadcasting. This role is responsible for installation, configuration, maintenance, troubleshooting, and lifecycle management of both broadcast/video systems and modern datacenter infrastructure. The engineer supports a hub-and-spoke operational model and participates in a 24x7 on-call rotation.
Essential Duties & Responsibilities
· Provide technical support for CentralCast broadcast, networking, compute, storage, and monitoring systems in a 24x7 environment.
· Troubleshoot and resolve incidents spanning video workflows, IP transport, virtualization, storage, and supporting services, document findings and corrective actions.
· Install, configure, upgrade, and maintain broadcast and IT systems supporting CentralCast operations, including hub and spoke deployments.
· Maintain and continuously improve monitoring and alerting; administer and enhance Zabbix NMS monitoring (hosts/templates/items/triggers, alert routing, and dashboards as applicable).
· Collaborate with Engineering and Operations to improve system reliability and reduce recurring issues through process improvement, documentation, and automation.
· Participate in an on-call rotation and respond to service-impacting events in accordance with operational procedures.
· Communicate clearly with internal teams and customer stakeholders during outages, maintenance, and service events.
Required Qualifications
· Associate degree in Computer Science, Television Broadcasting/Media/Communications, or equivalent professional experience.
· Strong working knowledge of modern broadcast/video fundamentals including MPEG-2 / H.264 compression concepts, transport stream fundamentals, and ATSC 1.0 / ATSC 3.0 concepts.
· Strong IT and datacenter operations knowledge, including:
· VPN fundamentals and operational support
· OSPF routing (adjacency, troubleshooting, route propagation/filters)
· Multicast protocols and concepts: IGMP, PIM, and MSDP
· Strong troubleshooting, prioritization, and execution skills; ability to manage multiple tasks with minimal supervision.
· Strong written and verbal communication skills.
· Valid NYS driver’s license and reliable transportation.
Preferred / Nice to Have
· Experience with ATSC 3.0 workflows in production environments.
· Familiarity with Evertz Microsystems, Harmonic, Triveni Digital, and Cisco technologies.
· Experience operating monitoring platforms (especially Zabbix NMS) in production environments.
· Proxmox and/or VMware virtualization experience; enterprise storage platform experience (e.g., Quantum).
Core Technology Partners / Platforms
· Broadcast & Video: Evertz Microsystems, Harmonic, Triveni Digital
· Networking: Cisco
· Virtualization/Compute: Proxmox, VMware, Supermicro, Dell
· Storage: Quantum
· Monitoring/NMS: Zabbix
Working Conditions & Physical Requirements
· Combination of desk-based work and hands-on work in datacenter/equipment environments.
· Occasional lifting/moving up to ~30 lbs; standing/walking; use of hands/arms.
· Ability to communicate effectively in person and through electronic/written channels.