Benefits Specialist
Insight Global, Houston, TX, United States
Overview
The Benefits Specialist will support a book of 65–85 clients, providing consultation, onboarding, and ongoing service for employee benefits programs. This is a direct-hire role, onsite five days per week for the first quarter, then transitioning to a hybrid schedule (3 days onsite / 2 remote). Responsibilities include serving as the primary client contact, responding to benefit-related inquiries, troubleshooting payroll and billing discrepancies, and assisting client employees with benefits questions. The role works closely with benefit consultants and internal service teams to deliver a high level of customer service. The Benefits Specialist will lead annual renewal meetings, review plan changes and options, and prepare client-facing reports. Additional duties include reconciling invoices, calculating adjustments for payroll discrepancies, and ensuring accurate benefit payroll deductions, using excel. This is a fast-paced, client-facing role, with peak season from October through January. Candidates should have working knowledge of group medical, dental, vision, life/AD&D, short- and long-term disability, and EAP plans. The department is growing and offers opportunity for career advancement.
REQUIRED SKILLS AND EXPERIENCE
2+ years of group benefits administration experience: understanding deductibles, coinsurance, COBRA, etc.
Understanding lines of coverage: Group Medical, Dental, Vision, Life/AD&D, Short- and Long-Term Disability, EAP, etc.
2+ years of Excel experience, experience with pivot tables, running macros, filtering formulas with Excel, etc.
Strong math experience for calculations – multiplication, division, etc.
2+ years of experience in a client-facing role, providing customer support to clients for benefits, ability to handle customer conversations and escalations.
Familiar with online enrollment platforms, payroll systems, etc.
Math skills, strong understanding of division, multiplication, and using this to solve reconciliations.
Ability to work in a fast-paced environment, manage context shifts, and strong critical thinking skills.
NICE TO HAVE SKILLS AND EXPERIENCE
Payroll Experience
Accounting Experience
PEO experience
Bachelor’s Degree
#J-18808-Ljbffr
REQUIRED SKILLS AND EXPERIENCE
2+ years of group benefits administration experience: understanding deductibles, coinsurance, COBRA, etc.
Understanding lines of coverage: Group Medical, Dental, Vision, Life/AD&D, Short- and Long-Term Disability, EAP, etc.
2+ years of Excel experience, experience with pivot tables, running macros, filtering formulas with Excel, etc.
Strong math experience for calculations – multiplication, division, etc.
2+ years of experience in a client-facing role, providing customer support to clients for benefits, ability to handle customer conversations and escalations.
Familiar with online enrollment platforms, payroll systems, etc.
Math skills, strong understanding of division, multiplication, and using this to solve reconciliations.
Ability to work in a fast-paced environment, manage context shifts, and strong critical thinking skills.
NICE TO HAVE SKILLS AND EXPERIENCE
Payroll Experience
Accounting Experience
PEO experience
Bachelor’s Degree
#J-18808-Ljbffr