Customer Service Representative PartTime
Plugz Electric, Forest Lake, MN, United States
Benefits
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
401(k) matching
Bonus based on performance
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, elevate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. We pay for performance - Bi-weekly uncapped bonuses. This is a part-time role that could grow into a full-time position.
Varying hours 7AM-7PM weekend availability required
Responsibilities
Make outbound calls
Receive inbound calls and emails
Identify the reason for the customer’s call and collect relevant information
Perform data entry, filing, and maintain accurate records using specialized software CRM's, Microsoft Office, and other software
Support management tasks such as supply inventory, mail distribution, and basic accounting tasks
Assist with clerical duties including managing correspondence and maintaining organized files
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
#J-18808-Ljbffr
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
401(k) matching
Bonus based on performance
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, elevate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. We pay for performance - Bi-weekly uncapped bonuses. This is a part-time role that could grow into a full-time position.
Varying hours 7AM-7PM weekend availability required
Responsibilities
Make outbound calls
Receive inbound calls and emails
Identify the reason for the customer’s call and collect relevant information
Perform data entry, filing, and maintain accurate records using specialized software CRM's, Microsoft Office, and other software
Support management tasks such as supply inventory, mail distribution, and basic accounting tasks
Assist with clerical duties including managing correspondence and maintaining organized files
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
#J-18808-Ljbffr