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Pro Customer Service/Sales

The Home Depot, Parker, CO, United States


Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The team helps ensure every Pro customer’s project is a success through collaboration and a clean, organized, and safe environment.

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsibilities

Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to Pro customers.

Meet monthly sales goals and other metrics to drive sales in the store.

Collaborate with team members to maintain a clean, organized, and safe environment; resolve delivery issues.

Monitor inventory and support store goals by executing sales initiatives and upholding high standards of customer service and safety.

Communicate Home Depot’s advantages over competitors to Pro customers.

Applications are accepted on an on-going basis.

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