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Senior User Research Helpline Specialist (Remote, PST)

Insight Global, California, MO, United States


A leading recruitment firm is looking for a Senior User Research Helpline Specialist. This fully remote role requires expertise in technical troubleshooting and participant support for user research studies. The ideal candidate will develop and document helpline processes for electronic prototype devices, providing assistance via phone, email, and video. This position offers a competitive hourly wage of $35-40, along with benefits like medical, dental, and vision insurance starting on the 31st day of employment. #J-18808-Ljbffr