Senior Director - Client Partner - FinTech
SupportFinity™, Walnut Creek, CA, United States
Senior Director - Client Partner - FinTech
Slalom | Posted Mar 11 | Full-time | Negotiable | Unknown
Overview At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there.
Who You’ll Work With We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery.
You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
Build strategies to target and develop business with existing and new clients within FinTech
Partner with clients to solve problems and bring value beyond the obvious
Manage a $12.5M+ book of business as a Senior Director
Build and maintain long term client relationships
Be responsible for achieving and maintaining client satisfaction across several engagements
Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
Lead engagements and project teams, delivering complex solutions
Contribute to project delivery
Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
Proven experience with complex account management, navigating large, enterprise organizations
Experience managing transformational programs that incorporate people, processes, and technology
Previous responsibility for revenue and sales goals and management
Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
Compensation And Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
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Overview At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there.
Who You’ll Work With We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery.
You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
Build strategies to target and develop business with existing and new clients within FinTech
Partner with clients to solve problems and bring value beyond the obvious
Manage a $12.5M+ book of business as a Senior Director
Build and maintain long term client relationships
Be responsible for achieving and maintaining client satisfaction across several engagements
Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
Lead engagements and project teams, delivering complex solutions
Contribute to project delivery
Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
Proven experience with complex account management, navigating large, enterprise organizations
Experience managing transformational programs that incorporate people, processes, and technology
Previous responsibility for revenue and sales goals and management
Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
Compensation And Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
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