Associate Account Manager
Alera Group, Inc., Deerfield, IL, United States
Associate Account Manager Employee Benefits (Preferred Accounts)
At Alera Group, our Employee Benefits team helps organizations design and manage competitive, compliant, and forward-thinking benefits strategies. We're seeking an Associate Account Manager Employee Benefits (Preferred Accounts) to join our team in a role intentionally designed as a developmental bridge between Benefits Coordinator and Account Manager. This position is ideal for a high-performing Benefits Coordinator ready to take on greater client ownership, increased accountability, and deeper exposure to managing a book of business end-to-end. You'll partner closely with an Account Manager supporting larger, more complex accounts including alternative funding arrangements such as level-funded and self-funded plans while building readiness to independently manage your own book of business over time. Why Alera Group
Make an Impact: Help organizations build benefits strategies that support employees' health, financial wellbeing, and long-term engagement. Grow With Us: We invest in mentorship, skill development, and structured career pathways. The Collaborative Way: Accountability, partnership, and shared success guide how we work. National Strength. Local Heart: Resources and expertise at scale with relationships that feel personal. What You'll Do / Your Impact
Client Service & Account Ownership Serve as a primary client contact for assigned accounts, delivering responsive and professional service Support larger, complex accounts while independently managing designated smaller accounts Lead Open Enrollment meetings and resolve complex service issues related to eligibility, billing, claims, and enrollment Renewals & Strategic Support Partner with the Account Manager on renewal and marketing strategy for complex accounts Take increasing ownership of renewal preparation and execution for smaller accounts Prepare proposals, presentations, and client deliverables Workflow & Execution Leadership Direct day-to-day workflow of Benefits Coordinator(s) and serve as escalation point Ensure deadlines, compliance requirements, and service milestones are met with accuracy and discipline Maintain organized documentation and uphold agency processes What You Bring
Required Minimum 3 years of experience in employee benefits administration, brokerage, or carrier environments Demonstrated success as a Benefits Coordinator or similar role with increasing responsibility Active Life & Health Insurance License (or ability to obtain within required timeframe) Strong knowledge of medical, dental, vision, and ancillary benefits Confidence presenting in client-facing and employee meeting settings Preferred Bachelor's degree or equivalent experience Experience supporting larger or more complex client relationships Familiarity with alternative funding arrangements (level-funded, self-funded, etc.) Experience with agency management systems, HRIS platforms, or CRM tools Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Compensation
Salary range: $65,000 $75,000 per year Eligible for performance-based bonus Work Model
This role is Hybrid. Benefits
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous paid time off, and more. Professional Development Alera Group Academy
Growth is intentional here. Through Alera Group Academy, you'll have access to structured development programs designed to prepare you for expanded client ownership and future Account Manager responsibilities. Opportunities include: Technical training on plan design, funding strategies, and compliance Renewal strategy workshops and presentation skill development Leadership readiness programming Continuing education and licensure support Peer learning communities across offices and lines of business This role is built as a bridge and we're committed to helping you cross it confidently. Licensure & Continuing Education
Active Life & Health Insurance License required (or ability to obtain within 3 months of hire) Ongoing continuing education required to maintain licensure We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. Location Type: Hybrid
At Alera Group, our Employee Benefits team helps organizations design and manage competitive, compliant, and forward-thinking benefits strategies. We're seeking an Associate Account Manager Employee Benefits (Preferred Accounts) to join our team in a role intentionally designed as a developmental bridge between Benefits Coordinator and Account Manager. This position is ideal for a high-performing Benefits Coordinator ready to take on greater client ownership, increased accountability, and deeper exposure to managing a book of business end-to-end. You'll partner closely with an Account Manager supporting larger, more complex accounts including alternative funding arrangements such as level-funded and self-funded plans while building readiness to independently manage your own book of business over time. Why Alera Group
Make an Impact: Help organizations build benefits strategies that support employees' health, financial wellbeing, and long-term engagement. Grow With Us: We invest in mentorship, skill development, and structured career pathways. The Collaborative Way: Accountability, partnership, and shared success guide how we work. National Strength. Local Heart: Resources and expertise at scale with relationships that feel personal. What You'll Do / Your Impact
Client Service & Account Ownership Serve as a primary client contact for assigned accounts, delivering responsive and professional service Support larger, complex accounts while independently managing designated smaller accounts Lead Open Enrollment meetings and resolve complex service issues related to eligibility, billing, claims, and enrollment Renewals & Strategic Support Partner with the Account Manager on renewal and marketing strategy for complex accounts Take increasing ownership of renewal preparation and execution for smaller accounts Prepare proposals, presentations, and client deliverables Workflow & Execution Leadership Direct day-to-day workflow of Benefits Coordinator(s) and serve as escalation point Ensure deadlines, compliance requirements, and service milestones are met with accuracy and discipline Maintain organized documentation and uphold agency processes What You Bring
Required Minimum 3 years of experience in employee benefits administration, brokerage, or carrier environments Demonstrated success as a Benefits Coordinator or similar role with increasing responsibility Active Life & Health Insurance License (or ability to obtain within required timeframe) Strong knowledge of medical, dental, vision, and ancillary benefits Confidence presenting in client-facing and employee meeting settings Preferred Bachelor's degree or equivalent experience Experience supporting larger or more complex client relationships Familiarity with alternative funding arrangements (level-funded, self-funded, etc.) Experience with agency management systems, HRIS platforms, or CRM tools Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Compensation
Salary range: $65,000 $75,000 per year Eligible for performance-based bonus Work Model
This role is Hybrid. Benefits
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous paid time off, and more. Professional Development Alera Group Academy
Growth is intentional here. Through Alera Group Academy, you'll have access to structured development programs designed to prepare you for expanded client ownership and future Account Manager responsibilities. Opportunities include: Technical training on plan design, funding strategies, and compliance Renewal strategy workshops and presentation skill development Leadership readiness programming Continuing education and licensure support Peer learning communities across offices and lines of business This role is built as a bridge and we're committed to helping you cross it confidently. Licensure & Continuing Education
Active Life & Health Insurance License required (or ability to obtain within 3 months of hire) Ongoing continuing education required to maintain licensure We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. Location Type: Hybrid