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Client Relations Specialist

H&R Block, Bellevue, WA, United States


At H&R Block, we understand the power of community support and the importance of helping individuals navigate their financial journeys. We are dedicated to providing our clients with the confidence and knowledge they need to make informed decisions. Join us in creating a culture where everyone feels valued and included. Our strategic vision, Block Next, focuses on innovation and enhancing the client experience for sustainable growth that strengthens our position in the industry. If you view challenges as opportunities for growth and wish to positively impact your community, we encourage you to consider this role! A Day in This Role...

As a Client Relations Specialist, you will play a key role in assisting clients, witnessing the significant impact of your work firsthand. You'll help individuals navigate their financial choices and build lasting relationships. Who We Are Looking For...

High school diploma or equivalent. Flexibility in work hours and willingness to assist at different locations. Experience in sales or marketing is a bonus. Your Contributions...

Warmly greet clients and provide personalized responses to inquiries. Connect clients with suitable tax professionals based on their specific needs. Arrange appointments according to client preferences. Address all client requirements during service interactions, whether in person, via phone, or online. Maintain a clean and organized office environment, collaborating effectively with team members. Perform additional tasks as required. Your Skills and Experience...

Experience thriving in a fast-paced environment. Background in customer service. Strong multitasking capabilities. Excellent organizational and time-management skills. Proficiency in Microsoft Office applications. Why You Should Join Us...

H&R Block is committed to supporting our associates with comprehensive benefits aimed at enhancing your health and financial wellbeing: Access to an Employee Assistance Program. Participation in the Wellbeing program, BetterYou, to help develop healthy habits. Support for neurodiversity and caregivers. Discounts on a range of everyday items and services. Eligibility for benefits, including medical coverage, a 401k retirement savings plan, and an Employee Stock Purchase Plan. The Culture You'll Be Part Of...

Join H&R Block in fostering a Connected Culture built on trust, care, and support. You will contribute to a remarkable environment recognized as one of the Best Companies, surrounded by colleagues dedicated to mutual success. We are an equal opportunity employer, celebrating diversity across gender, race, age, disability, and more. Compensation Details

The pay range for this role is $11.00 - $27.00 per hour, subject to local minimum wage laws. Individual compensation is influenced by experience, education, and location. Successful candidates may also qualify for incentive programs and can participate in medical, retirement, and discount programs. Join us and make a difference!