Collections Specialist

COLLECTIONS SPECIALIST
Pittsburgh, PA 15146
$25-$35/ HR

We are seeking a dependable, detail-oriented, and results-driven Collections Specialist to manage accounts receivable and ensure timely payment of outstanding invoices across a national customer base.

This role is ideal for a professional who is confident communicating with clients, skilled at resolving billing discrepancies, and motivated to improve cash flow performance. The right candidate will demonstrate professionalism, strong analytical ability, and excellent follow-through while working collaboratively across internal teams.

If you thrive in a fast-paced environment and take pride in accuracy, organization, and relationship management, we encourage you to apply.

OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE:

• Manage an assigned portfolio of customer accounts nationwide
• Monitor aging reports and proactively follow up on past-due balances
• The Collections Specialist will contact customers via phone and email to secure payment commitments
• Investigate and resolve billing discrepancies in collaboration with internal teams
• The Collections Specialist will maintain accurate documentation of collection activities and account updates
• Negotiate payment plans when appropriate
• Prepare weekly aging and collections reports for leadership
• The Collections Specialist will assist with credit evaluations and new account setup as needed

PREFERRED QUALIFICATIONS FOR THE COLLECTIONS SPECALIST:

• 2+ years of experience in collections, accounts receivable, or credit management
• Strong understanding of aging reports and AR processes
• Proficiency in accounting/ERP systems and Microsoft Excel
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Ability to manage multiple accounts and deadlines effectively
• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred