Order Management Specialist
Vaisala Inc., Boston, MA, United States
Vaisala is a global leader in measurement instruments and intelligence, helping industries, nations, people, and the planet thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used wherever it matters most—data centers, wind farms, laboratories, airports, the Arctic, and even the surface of Mars.
Why Join Us? We are currently searching for an Order Management Specialist, Invoicing in our Burlington, Massachusetts office. You will maintain relationships with customers and continuously improve the quality and efficiency of invoice handling by ensuring that customer requirements are met. This hybrid position focuses on administrative and invoicing‑related tasks, serving as a key contact point for invoicing inquiries from both internal and external stakeholders.
What’s Your Role? Invoicing Tasks
Create and process credit and debit invoices.
Upload invoices to customer portals.
Handle Pagero (e‑invoicing) related tasks.
Resolve invoicing disputes (dispute case handling).
Assist with collecting past‑due invoices.
Order Handling & Data Management
Complete vendor forms and questionnaires required by customers for onboarding.
Manage customer portals.
Active communication with customers and internal stakeholders.
Maintain customer data in Salesforce.
What Will You Bring?
High school diploma and 2–3 years of experience, or an equivalent combination of education and experience.
Strong attention to detail and organization skills.
Excellent time management and multi‑tasking abilities.
Ability to work in a fast‑paced, high‑volume environment.
Maintain a positive professional attitude at all times.
Portal invoicing experience is preferred.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
SAP experience desired.
Must be flexible, self‑motivated, take charge, and prioritize tasks from multiple supervisors.
Customer‑focused mindset.
ANTICIPATED SALARY RANGE: $70,000 – $85,000 base salary with a performance bonus plan.
Salary is determined by the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and alignment with market data. We also offer a competitive benefits package, outlined below. Please submit your application (CV included) soon; we will close the process once we have a suitable number of qualified candidates.
Ready to take every measure for the planet?
Apply by
April 3rd, 2026
via the application form.
What We Offer: Our benefits package includes health, dental, and vision insurance; flexible spending accounts; company‑paid life; long and short‑term disability; a 401(k) plan with company match; various voluntary benefits programs; fitness reimbursement; Employee Assistance Programs; tuition reimbursement; holiday pay; and a generous paid time‑off plan.
To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E‑Verify employment verification system. Candidates are subject to a complete background check prior to an offer. As a federal contractor, Vaisala reserves the right to enforce government‑mandated vaccination requirements for its employees.
EOE V/D Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.
Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples include changes to the application process or work procedures, providing documents in an alternative format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973, which prohibits federal contractors and subcontractors from discriminating against individuals with disabilities and requires affirmative action to recruit, hire, promote, and retain them.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303‑499‑1701 or by e‑mail at ushr@vaisala.com. You can easily submit your application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).
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Why Join Us? We are currently searching for an Order Management Specialist, Invoicing in our Burlington, Massachusetts office. You will maintain relationships with customers and continuously improve the quality and efficiency of invoice handling by ensuring that customer requirements are met. This hybrid position focuses on administrative and invoicing‑related tasks, serving as a key contact point for invoicing inquiries from both internal and external stakeholders.
What’s Your Role? Invoicing Tasks
Create and process credit and debit invoices.
Upload invoices to customer portals.
Handle Pagero (e‑invoicing) related tasks.
Resolve invoicing disputes (dispute case handling).
Assist with collecting past‑due invoices.
Order Handling & Data Management
Complete vendor forms and questionnaires required by customers for onboarding.
Manage customer portals.
Active communication with customers and internal stakeholders.
Maintain customer data in Salesforce.
What Will You Bring?
High school diploma and 2–3 years of experience, or an equivalent combination of education and experience.
Strong attention to detail and organization skills.
Excellent time management and multi‑tasking abilities.
Ability to work in a fast‑paced, high‑volume environment.
Maintain a positive professional attitude at all times.
Portal invoicing experience is preferred.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
SAP experience desired.
Must be flexible, self‑motivated, take charge, and prioritize tasks from multiple supervisors.
Customer‑focused mindset.
ANTICIPATED SALARY RANGE: $70,000 – $85,000 base salary with a performance bonus plan.
Salary is determined by the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and alignment with market data. We also offer a competitive benefits package, outlined below. Please submit your application (CV included) soon; we will close the process once we have a suitable number of qualified candidates.
Ready to take every measure for the planet?
Apply by
April 3rd, 2026
via the application form.
What We Offer: Our benefits package includes health, dental, and vision insurance; flexible spending accounts; company‑paid life; long and short‑term disability; a 401(k) plan with company match; various voluntary benefits programs; fitness reimbursement; Employee Assistance Programs; tuition reimbursement; holiday pay; and a generous paid time‑off plan.
To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E‑Verify employment verification system. Candidates are subject to a complete background check prior to an offer. As a federal contractor, Vaisala reserves the right to enforce government‑mandated vaccination requirements for its employees.
EOE V/D Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.
Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples include changes to the application process or work procedures, providing documents in an alternative format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973, which prohibits federal contractors and subcontractors from discriminating against individuals with disabilities and requires affirmative action to recruit, hire, promote, and retain them.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303‑499‑1701 or by e‑mail at ushr@vaisala.com. You can easily submit your application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).
#J-18808-Ljbffr