Account Manager
Clutch Canada, New Bremen, OH, United States
Account Manager
About Tropic
Tropic’s AI-powered Procurement Intelligence solutions gives companies like Q2 and Zendesk the insights they need to reduce spend and mitigate risk. With $15B+ in spend data and the backing of tier 1 investors like Insight Partners, Tropic is shaking up the procurement landscape, and the best is yet to come!
Location(s) For this position, we are looking to hire someone based in the United States.
Every candidate will have at least two video interviews as part of the process before receiving an offer. We don’t run our recruiting process through chat apps.
About the role As an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision‑maker on your accounts. You will also get to function as the tip of the spear for all new product releases, helping with everything from go‑to‑market strategy to narrative creation.
Our AM team is a part of the sales team, and we act like it. Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers. Our vision is to become the best sales team in all of SaaS, and we’re looking for the next person who can bring us closer to that vision.
What You'll Work On
Retain and grow existing book of business via renewal, upsell, and cross‑sell
Own the end‑to‑end commercial relationship with clients
Develop, nurture, and leverage relationships with senior DMs
Serve as the internal champion for our clients to resolve issues as they arise
Serve as the external champion for our CS & CE teams to resolve issues as they arise
Play a crucial role in building and improving our service org
Help develop go to market strategies for all new product releases
Who You Are
You have 3+ years managing B2B SaaS accounts focused on retention and growth
The people closest to you would refer to you as “relentless”
A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution
Eager to learn - you’re not satisfied with a day unless you feel like you got better
An experienced AM who’s eager to learn from the best and hone your craft
Compensation Specific to pay transparency laws, the annual base salary range for this position is between
$80,000 and $120,000
and may also include commission, incentive pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors, such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations.
What We Offer
100% medical, dental, & vision coverage for all employees + dependents
Remote first work environment
Virtual & in‑person meetups
$1000 annual stipend for WFH, L&D, Wellness
Unlimited flexible vacation and holiday time off
14 paid company holidays
12‑week parental leave for all parents
Online mental health therapy
Commuter benefits, FSA, HSA
Award‑winning values and culture
Equity refresh program
401k plan
To comply with government reporting requirements, we invite candidates to participate in the self‑identification survey below. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non‑discrimination based on any protected group status specified in applicable laws.
Req ID: R228
#J-18808-Ljbffr
Location(s) For this position, we are looking to hire someone based in the United States.
Every candidate will have at least two video interviews as part of the process before receiving an offer. We don’t run our recruiting process through chat apps.
About the role As an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision‑maker on your accounts. You will also get to function as the tip of the spear for all new product releases, helping with everything from go‑to‑market strategy to narrative creation.
Our AM team is a part of the sales team, and we act like it. Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers. Our vision is to become the best sales team in all of SaaS, and we’re looking for the next person who can bring us closer to that vision.
What You'll Work On
Retain and grow existing book of business via renewal, upsell, and cross‑sell
Own the end‑to‑end commercial relationship with clients
Develop, nurture, and leverage relationships with senior DMs
Serve as the internal champion for our clients to resolve issues as they arise
Serve as the external champion for our CS & CE teams to resolve issues as they arise
Play a crucial role in building and improving our service org
Help develop go to market strategies for all new product releases
Who You Are
You have 3+ years managing B2B SaaS accounts focused on retention and growth
The people closest to you would refer to you as “relentless”
A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution
Eager to learn - you’re not satisfied with a day unless you feel like you got better
An experienced AM who’s eager to learn from the best and hone your craft
Compensation Specific to pay transparency laws, the annual base salary range for this position is between
$80,000 and $120,000
and may also include commission, incentive pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors, such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations.
What We Offer
100% medical, dental, & vision coverage for all employees + dependents
Remote first work environment
Virtual & in‑person meetups
$1000 annual stipend for WFH, L&D, Wellness
Unlimited flexible vacation and holiday time off
14 paid company holidays
12‑week parental leave for all parents
Online mental health therapy
Commuter benefits, FSA, HSA
Award‑winning values and culture
Equity refresh program
401k plan
To comply with government reporting requirements, we invite candidates to participate in the self‑identification survey below. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non‑discrimination based on any protected group status specified in applicable laws.
Req ID: R228
#J-18808-Ljbffr