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Remote Bilingual IT Service Desk Analyst (Italian/English)

CAI, Providence, RI, United States


A global services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support to English and Italian speaking users. In this part-time role, you will assist with troubleshooting various IT issues, maintain customer service excellence, and document all interactions accurately. Ideal candidates will have experience in a Service Desk or technical support role, possess excellent problem-solving skills, and be fluent in both English and Italian. #J-18808-Ljbffr