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Call Center Representative

CR&R Incorporated, Stanton, CA, United States


Customer Service Representative – Call Center Operations Hourly Range: $21/hr (self advance to $24/hr)

This role supports customers through timely, accurate, and professional service in a fast-paced call center environment. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.

Why This Role Matters Customer Service Representatives are the front line of our organization. Your ability to provide accurate information and resolve customer concerns helps keep operations running smoothly and customers supported.

What You’ll Do

Handle a high volume of inbound customer calls

Answer questions related to service, billing, and scheduling

Process payments, service changes, and work orders

Document customer interactions accurately

Work within established quality and productivity standards

What We’re Looking For

Customer service or call center experience

Strong communication and problem‑solving skills

Ability to work in a structured, metric‑driven environment

Reliable attendance and schedule adherence

Bilingual English / Spanish preferred

Pay & Schedule

Hourly pay

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Overtime may be required based on business needs

About Us CR&R Incorporated is one of Southern California’s leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability.

Equal Employment Opportunity Statement CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

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