Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Saint Paul, MN, United States
Employer Industry: Customer Service and Business Process Outsourcing
Why consider this job opportunity:
Salary of $15/hr, with opportunities for performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
DailyPay enrollment option for early access to earned wages
Work-from-home convenience with a supportive and inclusive company culture
Opportunities for career advancement, with 80% of leaders promoted from within
Engagement in diversity, equity, and inclusion initiatives and various employee networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 1 year of customer service experience
High school diploma or GED
Open availability for a seasonal position
Ability to work in a quiet, distraction-free environment
Proficiency in fast-paced multi-tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications):
Experience with remote work and home office setup
Familiarity with various customer service technologies
Eagerness to learn and adapt to new technologies
Strong problem-solving skills in customer service contexts
#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary of $15/hr, with opportunities for performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
DailyPay enrollment option for early access to earned wages
Work-from-home convenience with a supportive and inclusive company culture
Opportunities for career advancement, with 80% of leaders promoted from within
Engagement in diversity, equity, and inclusion initiatives and various employee networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 1 year of customer service experience
High school diploma or GED
Open availability for a seasonal position
Ability to work in a quiet, distraction-free environment
Proficiency in fast-paced multi-tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications):
Experience with remote work and home office setup
Familiarity with various customer service technologies
Eagerness to learn and adapt to new technologies
Strong problem-solving skills in customer service contexts
#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr