
Senior Consumer Experience & Analytics Lead
Humana, Columbus, OH, United States
A leading health services organization in Columbus is seeking a detail-oriented Senior Consumer Experience Professional to enhance member interactions and reduce complaints to Medicare. This role involves data analysis, reporting, and collaboration across teams. Candidates should have strong analytical skills and experience with tools like Excel and Power BI. This position offers remote flexibility and a salary range of $71,100 - $97,800 per year, along with comprehensive benefits including healthcare, retirement plans, and paid time off.
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