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Director, Production Reliability & AI Automation

Canadian Imperial Bank of Commerce, Chicago, IL, United States


A leading financial services institution is seeking a Director of Production Support in Chicago. In this role, you will lead the stability of production technology services by directing incident management, driving operational improvements and ensuring compliance with governance requirements. The ideal candidate should possess 12-15 years of experience, expertise in banking products, and a strong background in IT service management. This position offers a competitive salary and a hybrid work environment. #J-18808-Ljbffr