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Marketing Specialist - Exempt Marketing Specialist - Exempt

Mindlance, Saint Paul, MN, United States


Job Details

Industry: HealthTech

Job Title: Digital Marketing Specialist

Duration: 24 Months

Location: Mounds View, MN

Job Description

We are seeking a Digital Marketing Specialist (Email and Journey Execution) to support the expansion of digital marketing capabilities and enhance engagement with healthcare professionals (HCPs).

This role plays a critical part in building, deploying, and optimizing email campaigns and customer journeys using Salesforce Marketing Cloud.

The ideal candidate will have hands‑on experience in email marketing, strong attention to detail, and foundational marketing automation expertise to drive engagement and campaign effectiveness.

Roles & Responsibilities

Build, edit, test, and deploy email campaigns using Salesforce Marketing Cloud (Email Studio)

Ensure brand consistency, mobile responsiveness, and perform thorough QA on links, images, and personalization

Coordinate email send readiness including scheduling, approvals, sender settings, and test sends

Configure and manage customer journeys using Journey Builder with multi‑step communications and timing controls

Set up entry sources (data extensions/audiences), validate entry counts, and manage re‑entry and entry rules

Implement decision splits and branching logic for personalized customer experiences

Apply suppression rules, exclusions, and journey exit criteria to ensure proper audience flow

Perform end‑to‑end QA of journeys and monitor live journeys for performance and issues

Create and maintain data extensions, segmented audiences, and suppression lists

Validate data integrity including field mapping, required fields, and sendability

Build and maintain basic automations in Automation Studio (imports, workflows, audience refreshes)

Monitor automation runs and elevate issues when necessary

Analyze campaign performance metrics such as delivery rate, open rate, click‑through rate, bounce rate, and unsubscribe rate

Support A/B testing initiatives for subject lines, content, and send timing

Collaborate with marketing, creative, compliance, analytics, and sales teams to ensure campaign alignment and execution

Follow established processes for intake, build, QA, and approvals

Must Have

Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience)

2–5 years of experience in email marketing, marketing operations, or marketing automation

Hands‑on experience with Salesforce Marketing Cloud or similar platforms

Working knowledge of Email Studio and Journey Builder

Experience building emails, configuring sends, and managing customer journeys

Experience creating and managing data extensions and audience lists

Strong attention to detail and ability to manage multiple campaigns simultaneously

Nice to Have

Experience with Automation Studio (imports, workflows, file drops, audience refreshes)

Familiarity with Salesforce Marketing Cloud reporting and performance analysis

Basic knowledge of HTML/CSS for email customization and troubleshooting

Experience working in structured workflows with intake, QA, and approvals

Strong organizational and communication skills

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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