Customer Support Representative (Bilingual fluency in Spanish & English) --BHADC
Compunnel Inc., Atlanta, GA, United States
Location: 2858 Woodcock Blvd, Chamblee, Atlanta, 30341- onsite
Face to face interview
Job details:
Requirements/Preferences: Mandatory Requirements
Bilingual fluency in Spanish & English (spoken and written) — native or near native level.
Minimum 6 months of customer service or call center experience, preferably in voice support.
Ability to handle inbound and outbound resident calls across multiple queues (Maintenance, Resident Services, Lead-to-Lease, Renewals).
Strong communication skills with proven ability to show empathy, problem solving, and professionalism during challenging customer interactions.
Comfortable working onsite in Atlanta and flexible to cover shifts between 9 AM – 8 PM (2 shifts).
Job expectations/day in the life of the role: Our bilingual agents support FKH residents, applicants, and prospects by handling inbound and outbound calls in both English and Spanish. They ensure excellent customer experience, resolve issues, follow policies, and help maintain strong resident satisfaction
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Bilingual fluency in Spanish & English (spoken and written) — native or near native level.
Minimum 6 months of customer service or call center experience, preferably in voice support.
Ability to handle inbound and outbound resident calls across multiple queues (Maintenance, Resident Services, Lead-to-Lease, Renewals).
Strong communication skills with proven ability to show empathy, problem solving, and professionalism during challenging customer interactions.
Comfortable working onsite in Atlanta and flexible to cover shifts between 9 AM – 8 PM (2 shifts).
Job expectations/day in the life of the role: Our bilingual agents support FKH residents, applicants, and prospects by handling inbound and outbound calls in both English and Spanish. They ensure excellent customer experience, resolve issues, follow policies, and help maintain strong resident satisfaction
#J-18808-Ljbffr