Hybrid CX Strategy & Insights Manager

A leading communication service provider located in Connecticut seeks a Manager in Digital Service & CX to drive strategy and management of customer feedback programs. This role requires gathering and analyzing customer feedback to enhance service experiences. Ideal candidates will have extensive experience in digital service design, technology interactions, and strong leadership skills. The position allows for hybrid work, fostering a customer-centric culture and collaboration across departments. #J-18808-Ljbffr