CX Strategy & Insights Manager — Hybrid/Remote

A leading telecommunications company is seeking a Manager in Digital Service & Customer Experience to drive the strategy and implementation of customer feedback programs. The role involves analyzing customer data, collaborating with various departments, and fostering a customer-centric culture. Ideal candidates will have at least 5 years in customer experience design, strong leadership skills, and a thorough understanding of digital trends. This position offers a hybrid work policy, allowing work from home up to one day a week. #J-18808-Ljbffr