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Customer Service Representative

U-Haul, Minneapolis, MN, United States


Employer Industry: Moving and Storage Services

Why consider this job opportunity

Salary up to $18.50 hourly

$100 hiring bonus and a $300 cash bonus upon completion of certification

Opportunities for career advancement and stability within the organization

Comprehensive benefits package including health insurance, 401(k), and employee stock ownership

Supportive team environment with on-the-job education and training

Discounts on various products and services, including tech and travel

What to Expect (Job Responsibilities)

Assist customers with U‑Haul products and services at the center

Utilize smartphone‑based U‑Scan technology for managing rentals and inventory

Move and hook up U‑Haul trucks and trailers as needed

Clean and inspect equipment, including checking fluid levels

Prepare rental invoices and handle equipment returns

What is Required (Qualifications)

Valid driver’s license with a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs

Willingness to work in environments with moderate risks or discomforts

Availability to participate in ongoing education through U‑Haul University

How to Stand Out (Preferred Qualifications)

Previous customer service experience, particularly in a retail or service environment

Familiarity with vehicle maintenance or rental services

Ability to obtain certifications for propane filling and forklift operation

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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