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Customer Service Representative

U-Haul, Rio Rancho, NM, United States


Employer Industry: Moving and Storage Services

Why consider this job opportunity:

Salary up to $300 cash bonus upon completion of training

$100 hiring bonus

Opportunities for career advancement and growth within the organization

Comprehensive benefits package including health insurance, dental and vision plans, and 401(k) savings plan

Supportive work environment with ongoing training through U-Haul University

Access to discounts on various products and services

What to Expect (Job Responsibilities):

Assist customers inside and outside a U-Haul center with U-Haul products and services

Use smartphone-based U-Scan technology to manage rentals and inventory

Clean and inspect equipment on the lot, including checking fluid levels

Prepare rental invoices and accept equipment returned from rental

Participate in ongoing continuous education through U-Haul University

What is Required (Qualifications):

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks including moving equipment weighing a minimum of 50 lbs.

Willingness to use protective clothing or gear as needed

Availability for scheduled shifts and participation in training programs

How to Stand Out (Preferred Qualifications):

Previous experience in customer service or retail environments

Familiarity with equipment maintenance or rental processes

Certification in forklift operation (offered through U-Haul upon employment)

Certification for filling propane tanks (offered through U-Haul upon employment)

Strong communication skills and a proactive approach to customer service

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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