Social Media Coordinator Job at The Escape Game in Brentwood
The Escape Game, Brentwood, TN, United States
Social Media Coordinator
TEG Level: HQ Associate Growth Path: Manager, Sr Manager, Director Reports to: Sr Manager of Marketing Brand/Product: Great Big Game Show
The Role:
Great Big Game Show is a fast-growing, high-energy entertainment brand from the creators of The Escape Game. With locations across the country and 15 opening in 2026, our social presence plays a critical role in how guests discover us, engage with us, and decide to book.
This role is far more than just posting content and responding to comments - it's about crafting engaging digital experiences that spark word-of-mouth, grow a loyal community, and generate real excitement around the brand. Part strategist, part creator, this person blends sharp copywriting with our guest-obsessed hospitality culture, always looking for ways to inject fun, stay ahead of trends, and keep fans coming back for more.
Responsibilities:
Organic Social Content Create, capture, and publish high-volume organic content across social platforms, with a strong focus on short-form video. Film guest interviews, reactions, and in-studio moments that showcase the energy of the experience and keep our feeds feeling fresh and alive.
As the voice of TEG across social media platforms, the Social Media Coordinator ensures that every interaction reflects the playful, immersive nature of our brand. The Social Media Coordinator is always looking for opportunities to surprise and delight fans, doing for one what we wish we could do for many.
With an iron-clad creative process, they provide the content that our fans know and love while staying on the cutting edge of emerging platforms and trends.
Internal Marketing & Communication This role creates video content to improve communication with our frontline team, with a focus on motivation, clarity, and alignment around updates and changes. The role also helps write, script, and direct video content used in frontline training.
Guest Feedback & Interviews Participate in guest interview efforts, both locally and nationally. Help organize, capture, and segment feedback and reactions to inform our strategy moving forward.
Trend & Platform Awareness Stay deeply plugged into social trends, platform updates, and emerging creator formats. Bring ideas forward quickly and help translate trends into content that makes sense for our brand and audience.
Collaboration & Support Work closely with the marketing, operations, and local store teams to support launches, ongoing campaigns, and special projects. Pitch in where needed including support with data tracking and administrative tasks.
Requirements & Expectations: • Light Travel (0-2 times per month) • 40-50 hours per week. More may be required based on projects, priorities, and task list. • Comfortable on camera and behind the camera • Strong instincts for what performs on social • Highly collaborative and feedback-driven • Consistently positive attitude • Natural "excellence" reflex
WHO WE ARE AT TEG
Our Mission Statement (Our purpose everyday)
To design and deliver epic interactive experiences for every single guest.
Our Values (The core beliefs that we live by)
Excellence | We are relentless in our pursuit to be the best.
Passion | We love our guests, our brand, and our games.
Growth | We believe in expanding our business and developing our team members.
Integrity | We endeavor to honor God through hard work, honesty, fairness, and generosity.
Teamwork | We can best accomplish our goals by selflessly working together.
Creativity | We are always expanding the boundaries of what is possible.
TEG Level: HQ Associate Growth Path: Manager, Sr Manager, Director Reports to: Sr Manager of Marketing Brand/Product: Great Big Game Show
The Role:
Great Big Game Show is a fast-growing, high-energy entertainment brand from the creators of The Escape Game. With locations across the country and 15 opening in 2026, our social presence plays a critical role in how guests discover us, engage with us, and decide to book.
This role is far more than just posting content and responding to comments - it's about crafting engaging digital experiences that spark word-of-mouth, grow a loyal community, and generate real excitement around the brand. Part strategist, part creator, this person blends sharp copywriting with our guest-obsessed hospitality culture, always looking for ways to inject fun, stay ahead of trends, and keep fans coming back for more.
Responsibilities:
Organic Social Content Create, capture, and publish high-volume organic content across social platforms, with a strong focus on short-form video. Film guest interviews, reactions, and in-studio moments that showcase the energy of the experience and keep our feeds feeling fresh and alive.
As the voice of TEG across social media platforms, the Social Media Coordinator ensures that every interaction reflects the playful, immersive nature of our brand. The Social Media Coordinator is always looking for opportunities to surprise and delight fans, doing for one what we wish we could do for many.
With an iron-clad creative process, they provide the content that our fans know and love while staying on the cutting edge of emerging platforms and trends.
Internal Marketing & Communication This role creates video content to improve communication with our frontline team, with a focus on motivation, clarity, and alignment around updates and changes. The role also helps write, script, and direct video content used in frontline training.
Guest Feedback & Interviews Participate in guest interview efforts, both locally and nationally. Help organize, capture, and segment feedback and reactions to inform our strategy moving forward.
Trend & Platform Awareness Stay deeply plugged into social trends, platform updates, and emerging creator formats. Bring ideas forward quickly and help translate trends into content that makes sense for our brand and audience.
Collaboration & Support Work closely with the marketing, operations, and local store teams to support launches, ongoing campaigns, and special projects. Pitch in where needed including support with data tracking and administrative tasks.
Requirements & Expectations: • Light Travel (0-2 times per month) • 40-50 hours per week. More may be required based on projects, priorities, and task list. • Comfortable on camera and behind the camera • Strong instincts for what performs on social • Highly collaborative and feedback-driven • Consistently positive attitude • Natural "excellence" reflex
WHO WE ARE AT TEG
Our Mission Statement (Our purpose everyday)
To design and deliver epic interactive experiences for every single guest.
Our Values (The core beliefs that we live by)
Excellence | We are relentless in our pursuit to be the best.
Passion | We love our guests, our brand, and our games.
Growth | We believe in expanding our business and developing our team members.
Integrity | We endeavor to honor God through hard work, honesty, fairness, and generosity.
Teamwork | We can best accomplish our goals by selflessly working together.
Creativity | We are always expanding the boundaries of what is possible.