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Document Specialist

H2O Innovation USA, Anoka, MN, United States


Document Specialist

H 2 O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H 2 O. H 2 O innovation is looking for a Document Specialist who will bring a positive mindset and a strong desire to support their colleagues. This individual will thrive in collaborative settings, consistently deliver high-quality documentation, and become a trusted resource within the team. With a sharp eye for detail and a proactive approach, they will contribute to maintaining clarity and consistency across documents while fostering a culture of teamwork and continuous improvement. The Benefits Profit sharing bonus program Group Insurance plan including dental, vision & telemedicine; 401K plan with employer's contribution; Three (3) weeks of paid vacation per year; Twelve (12) paid wellness days per year. The Day-to-Day Lead the documentation system globally including integration of sites to the system, as well as on going use by existing users; Maintain, distribute, and archive controlled documents including procedures, work instructions, forms, and records; Track revisions and maintain document history logs in compliance with regulatory and ISO requirements; Ensure documents meet company formatting, version control, and template standards before release or update; Identify and resolve inconsistencies, duplicates, or outdated documents; Assist in the migration of documents from legacy systems to the new electronic quality system platform; Support the design, development, and improvement of quality system processes; Provide user training, guidance, and support during system and process rollouts; Collaborate with Quality and Division teams to ensure timely creation, review, and approval of documentation; Participate in support of the learning management system as it relates to quality training and competency requirements; Support internal and external audits by providing timely access to documentation; Prepare reports and metrics related to document control performance and compliance; Participate in Corrective Action, NCR, and continuous improvement initiatives; Assist maintenance, calibration, and other teams that rely on controlled documents within the centralized quality system and its supporting software platform; Contribute to change management activities to support adoption of new systems, processes, and documentations standards; The Skills We Are Looking For Strong proficiency in Microsoft Word, Excel, SharePoint, and Outlook; ability to create and manage controlled templates, trackers, and forms; Relevant experience in document control, quality systems platforms; Knowledge of ISO 9001; Willingness to travel up to 20%, mainly for key projects and onboarding of new sites and users (higher during the first year of transition); Keen interest in supporting colleagues in different projects; Hands-on experience in continuous improvement; Strong attention to detail and compliance in documentation; Ability to manage multiple priorities; Knowledge of change management strategies; Willingness to travel if necessary for important projects; Experience with system migrations and process improvements (Asset); Familiarity with Power Automate, Power Apps, or other Microsoft 365 tools for workflow automation (Asset); Prior experience in manufacturing, engineering, or a regulated industry (asset).