Senior Employee Benefits Account Manager
Apex Staffing, Little Rock, AR, United States
Our client is growing and looking for an experienced professional to fill a key role in the agency specializing in employee benefits. As a Senior Account Manager, you'll play a vital part in driving success and delivering exceptional service to clients.
Responsibilities
Lead and support a team of Account Managers and clerical staff
Build and maintain strong relationships with clients, insurance carriers, and vendors
Oversee employee benefits administration, including eligibility, claims, and renewals
Provide expert guidance on benefits and claims issues
Collaborate with Account Executives on renewals, quoting, and sales support
Develop and maintain accurate records and reports
Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines
Key Tasks
Review and process employee insurance benefit forms
Communicate with clients, agents, and carriers to resolve issues and provide updates
Create and manage client censuses, renewals, and benefits documentation
Ensure compliance with industry standards and regulations
Provide exceptional customer service and support
What We Look For
Detail-oriented and organized, with excellent time management skills
Strong critical thinking and problem-solving abilities
Excellent communication and interpersonal skills
Proficiency in MS Word, Outlook, Excel, and other relevant software
Experience with employee benefits administration and industry-specific systems (e.g., Employee Navigator, Perfect Quote)
Requirements
5+ years of experience in the insurance industry (carrier or agency)
Supervisory experience preferred
AR Health/Life Insurance License required
Bachelor's degree preferred, but not required
What We Offer
Competitive salary based on experience
Opportunities for growth and professional development
Collaborative and supportive team environment
If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you!
#J-18808-Ljbffr
Responsibilities
Lead and support a team of Account Managers and clerical staff
Build and maintain strong relationships with clients, insurance carriers, and vendors
Oversee employee benefits administration, including eligibility, claims, and renewals
Provide expert guidance on benefits and claims issues
Collaborate with Account Executives on renewals, quoting, and sales support
Develop and maintain accurate records and reports
Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines
Key Tasks
Review and process employee insurance benefit forms
Communicate with clients, agents, and carriers to resolve issues and provide updates
Create and manage client censuses, renewals, and benefits documentation
Ensure compliance with industry standards and regulations
Provide exceptional customer service and support
What We Look For
Detail-oriented and organized, with excellent time management skills
Strong critical thinking and problem-solving abilities
Excellent communication and interpersonal skills
Proficiency in MS Word, Outlook, Excel, and other relevant software
Experience with employee benefits administration and industry-specific systems (e.g., Employee Navigator, Perfect Quote)
Requirements
5+ years of experience in the insurance industry (carrier or agency)
Supervisory experience preferred
AR Health/Life Insurance License required
Bachelor's degree preferred, but not required
What We Offer
Competitive salary based on experience
Opportunities for growth and professional development
Collaborative and supportive team environment
If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you!
#J-18808-Ljbffr