Senior Account Manager, Financial Aid Optimization
enrollmentFUEL, Chapel Hill, NC, United States
Reports to:
Senior Vice President, Client Development
Supervisory Responsibilities:
None
Classification:
Full-Time, Salaried Exempt
Location:
Remote (U.S.)
Travel:
Up to 25%
COMPANY OVERVIEW enrollmentFUEL partners with colleges and universities to solve complex enrollment challenges through data-driven strategy, technology, and consulting services. Our team combines deep higher-education expertise with modern analytics and innovative enrollment solutions that help institutions improve enrollment outcomes and financial sustainability. Our services span the full enrollment lifecycle, including student search, digital marketing, recruitment strategy, financial aid optimization, CRM solutions, analytics, and staffing support.
POSITION OVERVIEW The Senior Account Manager & Financial Aid Optimization Subject Matter Expert (SME) leads the delivery and continued development of enrollmentFUEL’s Financial Aid Optimization solutions. This role serves as both a strategic advisor to client institutions and the internal leader responsible for advancing enrollmentFUEL’s financial aid optimization practice. The Senior Account Manager partners with institutional leaders to develop financial aid strategies that improve enrollment outcomes and net tuition revenue. This role is accountable for the overall performance and continued evolution of the Financial Aid Optimization practice, including client outcomes, solution development, and the financial performance of related engagements. The ideal candidate brings a data-driven approach to financial aid strategy, using historical enrollment and aid data to develop net tuition revenue (NTR) optimization strategies rather than relying solely on traditional aid matrix approaches. This role emphasizes analytical, evidence-based financial aid strategy rather than traditional heuristic approaches, and works closely with the Client Development team to support new opportunities and expansion within existing partnerships.
KEY RESPONSIBILITIES
Serve as the primary strategic advisor to client institutions on financial aid policy, strategy, and optimization
Lead Financial Aid Optimization engagements and ensure strong outcomes for client partners
Analyze historical financial aid, enrollment, and yield data to develop strategies that optimize net tuition revenue and enrollment outcomes
Build trusted relationships with senior institutional leaders including Vice Presidents for Enrollment and Financial Aid Directors
Support retention and growth within client partnerships by identifying opportunities to expand financial aid and related enrollment services
Serve as enrollmentFUEL’s internal subject matter expert on financial aid optimization and data-informed strategy
Contribute to the continued development of enrollmentFUEL’s Financial Aid Optimization methodologies, tools, and solutions
Partner with the Client Development team to support discovery conversations, solution design, and proposals where financial aid expertise is required
Represent enrollmentFUEL through conference presentations, professional engagement, and thought leadership within the financial aid community
Accurately reflect and portray the mission and core values of enrollmentFUEL
Other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
QUALIFICATIONS
Bachelor’s degree required; advanced degree preferred
10+ years of leadership experience in higher education financial aid administration
Experience at the Director or Vice President level within a college or university financial aid office preferred
Deep knowledge of federal and institutional financial aid policy and strategy
Familiarity with enrollment analytics, financial aid modeling, and net tuition revenue analysis required
Demonstrated experience using institutional enrollment and financial aid data to develop evidence-based financial aid strategies
Strong communication, presentation, and relationship-building skills
Ability to manage multiple client engagements while collaborating effectively with remote and cross-functional teams
COMPENSATION Total compensation for this role is $125,000 - $150,000 per year, including base salary and anticipated commissions.
EQUAL OPPORTUNITY EMPLOYER enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, or national origin.
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Senior Vice President, Client Development
Supervisory Responsibilities:
None
Classification:
Full-Time, Salaried Exempt
Location:
Remote (U.S.)
Travel:
Up to 25%
COMPANY OVERVIEW enrollmentFUEL partners with colleges and universities to solve complex enrollment challenges through data-driven strategy, technology, and consulting services. Our team combines deep higher-education expertise with modern analytics and innovative enrollment solutions that help institutions improve enrollment outcomes and financial sustainability. Our services span the full enrollment lifecycle, including student search, digital marketing, recruitment strategy, financial aid optimization, CRM solutions, analytics, and staffing support.
POSITION OVERVIEW The Senior Account Manager & Financial Aid Optimization Subject Matter Expert (SME) leads the delivery and continued development of enrollmentFUEL’s Financial Aid Optimization solutions. This role serves as both a strategic advisor to client institutions and the internal leader responsible for advancing enrollmentFUEL’s financial aid optimization practice. The Senior Account Manager partners with institutional leaders to develop financial aid strategies that improve enrollment outcomes and net tuition revenue. This role is accountable for the overall performance and continued evolution of the Financial Aid Optimization practice, including client outcomes, solution development, and the financial performance of related engagements. The ideal candidate brings a data-driven approach to financial aid strategy, using historical enrollment and aid data to develop net tuition revenue (NTR) optimization strategies rather than relying solely on traditional aid matrix approaches. This role emphasizes analytical, evidence-based financial aid strategy rather than traditional heuristic approaches, and works closely with the Client Development team to support new opportunities and expansion within existing partnerships.
KEY RESPONSIBILITIES
Serve as the primary strategic advisor to client institutions on financial aid policy, strategy, and optimization
Lead Financial Aid Optimization engagements and ensure strong outcomes for client partners
Analyze historical financial aid, enrollment, and yield data to develop strategies that optimize net tuition revenue and enrollment outcomes
Build trusted relationships with senior institutional leaders including Vice Presidents for Enrollment and Financial Aid Directors
Support retention and growth within client partnerships by identifying opportunities to expand financial aid and related enrollment services
Serve as enrollmentFUEL’s internal subject matter expert on financial aid optimization and data-informed strategy
Contribute to the continued development of enrollmentFUEL’s Financial Aid Optimization methodologies, tools, and solutions
Partner with the Client Development team to support discovery conversations, solution design, and proposals where financial aid expertise is required
Represent enrollmentFUEL through conference presentations, professional engagement, and thought leadership within the financial aid community
Accurately reflect and portray the mission and core values of enrollmentFUEL
Other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
QUALIFICATIONS
Bachelor’s degree required; advanced degree preferred
10+ years of leadership experience in higher education financial aid administration
Experience at the Director or Vice President level within a college or university financial aid office preferred
Deep knowledge of federal and institutional financial aid policy and strategy
Familiarity with enrollment analytics, financial aid modeling, and net tuition revenue analysis required
Demonstrated experience using institutional enrollment and financial aid data to develop evidence-based financial aid strategies
Strong communication, presentation, and relationship-building skills
Ability to manage multiple client engagements while collaborating effectively with remote and cross-functional teams
COMPENSATION Total compensation for this role is $125,000 - $150,000 per year, including base salary and anticipated commissions.
EQUAL OPPORTUNITY EMPLOYER enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, or national origin.
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