Account Manager
TaxNetUSA, Tyler, TX, United States
TAXNETUSA | Tyler, TX (In Office) | Full-Time
TAXNETUSA is seeking an
Account Manager
to manage and grow relationships with our existing SaaS customers. This post-sales role focuses on customer success, renewals, retention, and upselling. You’ll serve as the primary point of contact after the sale and act as a trusted advisor to your accounts.
What You’ll Do
Become an expert in the TAXNETUSA software platform
Manage and support a portfolio of customer accounts
Lead onboarding, training, and ongoing customer education
Drive renewals, expansions, and upsells
Conduct renewal meetings and negotiate pricing when appropriate
Maintain regular communication via email, phone, and Zoom
Share customer feedback and insights with internal teams
What We’re Looking For
Experience with SaaS or software-based products
Strong communication and relationship-building skills
Customer-first mindset with excellent organization
Comfortable presenting and training users remotely
Experience with renewals or account growth preferred
Compensation & Benefits
Base Salary:
$60,000–$75,000 + commission
OTE:
$75,000–$100,000+
Health insurance, PTO, paid holidays
Training and professional growth opportunities
Additional Details
In-office role in Tyler, TX
60-day trial period for onboarding and role alignment
Join TAXNETUSA and play a key role in helping customers succeed while driving long-term growth.
#J-18808-Ljbffr
Account Manager
to manage and grow relationships with our existing SaaS customers. This post-sales role focuses on customer success, renewals, retention, and upselling. You’ll serve as the primary point of contact after the sale and act as a trusted advisor to your accounts.
What You’ll Do
Become an expert in the TAXNETUSA software platform
Manage and support a portfolio of customer accounts
Lead onboarding, training, and ongoing customer education
Drive renewals, expansions, and upsells
Conduct renewal meetings and negotiate pricing when appropriate
Maintain regular communication via email, phone, and Zoom
Share customer feedback and insights with internal teams
What We’re Looking For
Experience with SaaS or software-based products
Strong communication and relationship-building skills
Customer-first mindset with excellent organization
Comfortable presenting and training users remotely
Experience with renewals or account growth preferred
Compensation & Benefits
Base Salary:
$60,000–$75,000 + commission
OTE:
$75,000–$100,000+
Health insurance, PTO, paid holidays
Training and professional growth opportunities
Additional Details
In-office role in Tyler, TX
60-day trial period for onboarding and role alignment
Join TAXNETUSA and play a key role in helping customers succeed while driving long-term growth.
#J-18808-Ljbffr