Account Associate - Commercial Lines
Insurance Office of America, Carlsbad, CA, United States
Mission
At HomeSmart Realty West, we are blasting through long-held assumptions about what is and isn’t possible in the world of real estate in San Diego County in order to offer exceptional value to clients, agents, and all of our employees.
About this position HomeSmart Realty West is looking for a self‑motivated, service‑oriented, quick learner who is adept at managing a high volume of email, resolving issues with real estate files, and creating solutions for agents, with a positive attitude, to join our expanding team as a Transaction Administrator.
Compensation $24 per hour
Responsibilities
Manage a high volume of email correspondence
Resolve issues with real estate files‑creating solutions for Agents
Organize and run monthly reports and statistics
Follow up with Agents in keeping the files DRE compliant
Customer service for real estate Agents via email, telephone, or in person
Release/process commission for Agents
Precise data input for Agent commission/distribution
Update and maintain current downloads in the Broker portal
Back up for receptionist/Agent Services and Transaction Coordinator
Assist in Real Estate classes as needed
Qualifications
High school or equivalent required, some college experience preferred
Already a licensed realtor or is pursuing real estate license
Applicants must possess exceptional organizational and verbal and written skills
Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred
Passionate about providing excellent customer service
Real Estate License preferred but not required
Able to handle high‑volume workload with a friendly, positive attitude
Organized and highly detail‑oriented
Able to work independently or collaboratively
Professional attitude, demeanor, and impression
Excellent problem solver, time management skills, and takes initiative
High degree of confidentiality, exercise good judgment by recognizing urgency and setting priorities
Able to interact well in a corporate office setting with staff and Agents
RPA‑contract knowledge is helpful but not required
Able to succeed under stressful timelines and/or demanding situations
Excellent follow‑up and follow‑through abilities
About Company HomeSmart Realty West is a leader in the real estate industry, a technology‑based full‑service real estate company known for excellence, located in San Diego, with offices in Carlsbad, Mission Valley, Rancho Bernardo, and Temecula! Our goal is to provide a rich culture with the highest levels of integrity and customer service. The primary tool we use for achieving our goals, both for real estate agents and clients (buyers and sellers), is our cutting‑edge technology that empowers our agents to provide outstanding customer service to their clients.
Our offices serve over 600 agents, expanding to 3 office locations in San Diego County, and our 4th office in Temecula. Our brokerage is growing at an unprecedented rate! We are looking for employees eager to collaborate with like‑minded professionals. Our employees at HomeSmart enjoy the opportunity to flourish in an extraordinarily dynamic real estate office environment!
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About this position HomeSmart Realty West is looking for a self‑motivated, service‑oriented, quick learner who is adept at managing a high volume of email, resolving issues with real estate files, and creating solutions for agents, with a positive attitude, to join our expanding team as a Transaction Administrator.
Compensation $24 per hour
Responsibilities
Manage a high volume of email correspondence
Resolve issues with real estate files‑creating solutions for Agents
Organize and run monthly reports and statistics
Follow up with Agents in keeping the files DRE compliant
Customer service for real estate Agents via email, telephone, or in person
Release/process commission for Agents
Precise data input for Agent commission/distribution
Update and maintain current downloads in the Broker portal
Back up for receptionist/Agent Services and Transaction Coordinator
Assist in Real Estate classes as needed
Qualifications
High school or equivalent required, some college experience preferred
Already a licensed realtor or is pursuing real estate license
Applicants must possess exceptional organizational and verbal and written skills
Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred
Passionate about providing excellent customer service
Real Estate License preferred but not required
Able to handle high‑volume workload with a friendly, positive attitude
Organized and highly detail‑oriented
Able to work independently or collaboratively
Professional attitude, demeanor, and impression
Excellent problem solver, time management skills, and takes initiative
High degree of confidentiality, exercise good judgment by recognizing urgency and setting priorities
Able to interact well in a corporate office setting with staff and Agents
RPA‑contract knowledge is helpful but not required
Able to succeed under stressful timelines and/or demanding situations
Excellent follow‑up and follow‑through abilities
About Company HomeSmart Realty West is a leader in the real estate industry, a technology‑based full‑service real estate company known for excellence, located in San Diego, with offices in Carlsbad, Mission Valley, Rancho Bernardo, and Temecula! Our goal is to provide a rich culture with the highest levels of integrity and customer service. The primary tool we use for achieving our goals, both for real estate agents and clients (buyers and sellers), is our cutting‑edge technology that empowers our agents to provide outstanding customer service to their clients.
Our offices serve over 600 agents, expanding to 3 office locations in San Diego County, and our 4th office in Temecula. Our brokerage is growing at an unprecedented rate! We are looking for employees eager to collaborate with like‑minded professionals. Our employees at HomeSmart enjoy the opportunity to flourish in an extraordinarily dynamic real estate office environment!
#J-18808-Ljbffr