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User Experience Research Senior Advisor (Behavioral) - Remote

Cigna, New London, CT, United States


Employer Industry: Healthcare Services

Why consider this job opportunity:

Salary up to $202,600

Eligible for participation in an annual bonus plan

Comprehensive benefits package including medical, vision, dental, and well‑being programs starting on day one

Minimum of 18 days of paid time off per year plus paid holidays

Opportunity for growth and advancement within a meaningful organization focused on improving health and vitality

Supportive work environment that encourages collaboration and innovation

What to Expect (Job Responsibilities):

Lead qualitative and quantitative user research initiatives that inform the design of digital products

Develop detailed recommendations and reports from research and present findings to stakeholders

Create participant screeners and develop participant‑recruitment strategies for research studies

Educate business teams on research and usability best practices

Collaborate with other researchers and partners to triangulate data for clearer insights

What is Required (Qualifications):

5+ years of hands‑on experience conducting UX research in an applied setting

Proven success in creating and executing impactful user experience research studies

Demonstrated ability to translate user research results into actionable insights

Experience with both in‑person and remote usability testing

Excellent communication, interpersonal, and presentation skills

How to Stand Out (Preferred Qualifications):

Journey mapping or ecosystem mapping experience

Design thinking or Continuous Discovery Methods background

Statistical and quantitative expertise with familiarity in manipulating large data sets

Familiarity with statistical measurement tools such as SPSS, SAS, and R

Prior health insurance knowledge or experience

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