User Experience Research Senior Advisor (Behavioral) - Remote
Cigna, Newton, MA, United States
Why consider this job opportunity
Employer Industry: Health Insurance
Salary up to $202,600 annually
Eligible for participation in an annual bonus plan
Comprehensive benefits including medical, vision, dental, and well‑being programs starting on day one
Minimum of 18 days of paid time off per year plus paid holidays
Opportunity for career advancement and growth within a meaningful organization
Flexible work environment with occasional remote work options
What to Expect (Job Responsibilities)
Lead qualitative and quantitative user research initiatives that inform the design of digital products
Develop detailed recommendations and reports from research performed, presenting findings to stakeholders
Create participant screeners and develop participant‑recruitment strategies
Educate business teams on research and usability best practices
Collaborate with other researchers and partners to triangulate data for clearer stakeholder insights
What is Required (Qualifications)
5+ years of hands‑on experience conducting UX research in an applied setting
Proven success in creating and executing impactful user experience research studies
Demonstrated ability to translate user research results into actionable insights
Strong understanding of research methods for collecting statistically valuable insights
Excellent communication, interpersonal, and presentation skills
How to Stand Out (Preferred Qualifications)
Journey mapping / ecosystem mapping experience
Design thinking / Continuous Discovery Methods background
Statistical and quantitative expertise, including familiarity with large data sets and survey design
Experience with statistical measurement tools such as SPSS, SAS, and R
Prior health insurance knowledge or experience
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
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Salary up to $202,600 annually
Eligible for participation in an annual bonus plan
Comprehensive benefits including medical, vision, dental, and well‑being programs starting on day one
Minimum of 18 days of paid time off per year plus paid holidays
Opportunity for career advancement and growth within a meaningful organization
Flexible work environment with occasional remote work options
What to Expect (Job Responsibilities)
Lead qualitative and quantitative user research initiatives that inform the design of digital products
Develop detailed recommendations and reports from research performed, presenting findings to stakeholders
Create participant screeners and develop participant‑recruitment strategies
Educate business teams on research and usability best practices
Collaborate with other researchers and partners to triangulate data for clearer stakeholder insights
What is Required (Qualifications)
5+ years of hands‑on experience conducting UX research in an applied setting
Proven success in creating and executing impactful user experience research studies
Demonstrated ability to translate user research results into actionable insights
Strong understanding of research methods for collecting statistically valuable insights
Excellent communication, interpersonal, and presentation skills
How to Stand Out (Preferred Qualifications)
Journey mapping / ecosystem mapping experience
Design thinking / Continuous Discovery Methods background
Statistical and quantitative expertise, including familiarity with large data sets and survey design
Experience with statistical measurement tools such as SPSS, SAS, and R
Prior health insurance knowledge or experience
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
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