Senior Business Analyst - ServiceNow
Accenture, Washington, District of Columbia, United States
At Accenture Federal Services, we are committed to strengthening the US federal government and enhancing the lives of its citizens. Our diverse team of over 13,000 professionals is driven by a shared mission to harness technology and innovation for clients across various sectors including defense, national security, public safety, and military health.
By joining Accenture Federal Services, a respected technology firm within the global Accenture network, you will become part of a collaborative community that values inclusivity and personal growth. We offer a supportive environment where you can expand your skills through training, certifications, and practical experience.
We are looking for a
Senior Business Analyst specializing in ServiceNow
to join our company and support our client in the Washington D.C. area. In this role, you will leverage process improvement methodologies and structured analysis to enhance business processes, ensuring they align with both current and future operational needs. Your Responsibilities: Evaluate and analyze business processes by detailed mapping and assessment of existing workflows.
Identify improvement opportunities and gaps in processes, integrating new methodologies with existing frameworks.
Suggest enhancements to processes, quality control, and performance measurement metrics.
Communicate process changes to affected Business Systems teams and stakeholders to ensure smooth implementation.
Contribute to the creation of documentation and training materials to support process modifications.
Qualifications: Minimum of 3 years of experience in Business Analysis related to system design and architecture, and business requirements definition.
At least 3 years of experience with the ServiceNow platform.
Preferred Qualifications: ServiceNow Certified System Administrator (CSA) certification.
Six Sigma, Lean Six Sigma, or similar industry-recognized certification.
Security Clearance: Active TS/SCI clearance.
Accenture Federal Services values the diversity of its workforce and is dedicated to an inclusive work environment. We welcome applicants from all backgrounds and are committed to providing equal employment opportunities. If you're passionate about driving meaningful change and want to be part of a team that is making a difference, we encourage you to apply. The position is based in Washington D.C.
Senior Business Analyst specializing in ServiceNow
to join our company and support our client in the Washington D.C. area. In this role, you will leverage process improvement methodologies and structured analysis to enhance business processes, ensuring they align with both current and future operational needs. Your Responsibilities: Evaluate and analyze business processes by detailed mapping and assessment of existing workflows.
Identify improvement opportunities and gaps in processes, integrating new methodologies with existing frameworks.
Suggest enhancements to processes, quality control, and performance measurement metrics.
Communicate process changes to affected Business Systems teams and stakeholders to ensure smooth implementation.
Contribute to the creation of documentation and training materials to support process modifications.
Qualifications: Minimum of 3 years of experience in Business Analysis related to system design and architecture, and business requirements definition.
At least 3 years of experience with the ServiceNow platform.
Preferred Qualifications: ServiceNow Certified System Administrator (CSA) certification.
Six Sigma, Lean Six Sigma, or similar industry-recognized certification.
Security Clearance: Active TS/SCI clearance.
Accenture Federal Services values the diversity of its workforce and is dedicated to an inclusive work environment. We welcome applicants from all backgrounds and are committed to providing equal employment opportunities. If you're passionate about driving meaningful change and want to be part of a team that is making a difference, we encourage you to apply. The position is based in Washington D.C.