Adult Protection Services Training and Communications Specialist / Human Service
State of Minnesota, Saint Paul, MN, United States
Adult Protection Services Training and Communications Specialist / Human Services Program Representative 1
When
all
employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Working Title: Adult Protection Services Training and Communications Specialist Job Class: Human Services Program Representative 1
Agency: Human Services Dept
Job ID : 92828
Location : St. Paul
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/16/2026
Closing Date : 03/30/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / ADSA AG/AS AdultProtectionPoli
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Develops and delivers statewide adult protection training and resources to support consistent, accurate, and compliant practice across county, tribal, and partner agencies
Develops and implements statewide APS communication materials and strategies to ensure consistent, accessible messaging in alignment with DHS Communications governance and approval processes
Coordinates APS conferences, trainings, and virtual events by managing planning, logistics, accessibility, and evaluation processes to support statewide collaboration and DHS strategic goals
To be deliberate in fostering positive interpersonal relationships with coworkers, managers, and customers, so all are treated in a respectful, professional, and humane manner
Qualifications Minimum Qualifications **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
2 years professional experience with developing and delivering training using adult-learning principles across multiple formats (e.g., in-person, virtual, e-learning). Experience must include the following:
Knowledge of laws, policies, and standards related to vulnerable-adult protection, with the ability to apply them accurately and incorporate them into training and communications
Knowledge of communications standards, plain - language principles, and content design sufficient to develop clear, accessible, and accurate materials for a diverse audience
Knowledge of evaluation methods and data analysis sufficient to measure training effectiveness, assess communication impact, and use results to improve training and inform program recommendations
Bachelor’s degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 1 year of professional experience OR Master’s degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 2 years of experience
Preferred Qualifications
Technical proficiency with LMS, SSIS, MAARC, Adobe Creative Suite, survey software, and SharePoint sufficient to develop training, manage content, track participation, and evaluate outcomes
familiarity with the Minnesota Adult Abuse Reporting Center (MAARC) sufficient to integrate MAARC processes into training and communication materials
Leadership and facilitation skills sufficient to lead cross - division work groups to support established program priorities, guide planning teams, and provide consultation to APS staff on training and communication approaches
Curriculum development and instructional design skills sufficient to create high - quality training materials using adult - learning principles, DHS policy requirements, and e - learning tools
Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
#J-18808-Ljbffr
When
all
employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Working Title: Adult Protection Services Training and Communications Specialist Job Class: Human Services Program Representative 1
Agency: Human Services Dept
Job ID : 92828
Location : St. Paul
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/16/2026
Closing Date : 03/30/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / ADSA AG/AS AdultProtectionPoli
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Develops and delivers statewide adult protection training and resources to support consistent, accurate, and compliant practice across county, tribal, and partner agencies
Develops and implements statewide APS communication materials and strategies to ensure consistent, accessible messaging in alignment with DHS Communications governance and approval processes
Coordinates APS conferences, trainings, and virtual events by managing planning, logistics, accessibility, and evaluation processes to support statewide collaboration and DHS strategic goals
To be deliberate in fostering positive interpersonal relationships with coworkers, managers, and customers, so all are treated in a respectful, professional, and humane manner
Qualifications Minimum Qualifications **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
2 years professional experience with developing and delivering training using adult-learning principles across multiple formats (e.g., in-person, virtual, e-learning). Experience must include the following:
Knowledge of laws, policies, and standards related to vulnerable-adult protection, with the ability to apply them accurately and incorporate them into training and communications
Knowledge of communications standards, plain - language principles, and content design sufficient to develop clear, accessible, and accurate materials for a diverse audience
Knowledge of evaluation methods and data analysis sufficient to measure training effectiveness, assess communication impact, and use results to improve training and inform program recommendations
Bachelor’s degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 1 year of professional experience OR Master’s degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 2 years of experience
Preferred Qualifications
Technical proficiency with LMS, SSIS, MAARC, Adobe Creative Suite, survey software, and SharePoint sufficient to develop training, manage content, track participation, and evaluate outcomes
familiarity with the Minnesota Adult Abuse Reporting Center (MAARC) sufficient to integrate MAARC processes into training and communication materials
Leadership and facilitation skills sufficient to lead cross - division work groups to support established program priorities, guide planning teams, and provide consultation to APS staff on training and communication approaches
Curriculum development and instructional design skills sufficient to create high - quality training materials using adult - learning principles, DHS policy requirements, and e - learning tools
Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
#J-18808-Ljbffr