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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate, or somewhere in between, MAT Holdings is where you can apply your skills, learn new ones, and make a real impact.\nWith more than 14,000 employees across 12 countries and over 40 locations worldwide, MAT offers exciting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more. Headquartered in Long Grove, IL, our global footprint includes 2.1 million square feet of U.S. distribution and manufacturing space and 40+ factories across three continents.\nAt MAT, we don't just make things happenwe ensure it happens with excellence. From engineering and logistics to marketing and customer service, we maintain consistent expertise across the entire supply chain. Join us and be part of a team where your creativity and contributions help shape the future of global manufacturing.\nMAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment. Paid Time Off (PTO), including paid vacation, sick days, and paid holidays. 401k Retirement Plan + Company Match. Career Advancement Program, training and development. Wellness Programs, including fitness reimbursements and mental health support. Health Savings Account (HSA) and Flexible Spending Accounts (FSA). Voluntary Life / AD&D, Employer Provided Life/AD&D and More.\nJob Summary

The Customer Service position manages and records customer information, requests, and service issues into the computerized database while applying exceptional customer service skills to our internal and external customers.\nPrinciple Responsibilities

Enter customer orders and credit requests into the SAP system and ensure they are processed accurately.\nHandle all incoming and follow-up calls and conduct additional research as needed.\nIdentify and resolve the customer's issues and anticipate future needs by explaining/suggesting/providing additional information that the customer needs to know\nCreates and maintains spreadsheets\nPricing Checks on orders against what is entered in our SAP system\nIntuitive & problem-solving skills in addressing customer complaints concerning quality, billing, and service issues\nGood problem solver and pays attention to detail\nTrack and monitor import containers from port to final delivery\nReview and verify accessorial charges\nSchedule Deliveries using Manh\nCoordinate with carriers, DC's to ensure timely delivery\nCompetencies

Shows the ability to be resourceful and driven\nAbility to influence and shape the decisions of others and to work through issues or conflicts to create.\nHighly organized, results-driven, and able to work in a fast-paced environment\nAbility to present information to all levels of the organization.\nMicrosoft PPT, Excel, and Project management Tools\nPositive Attitude\nSAP experience is a plus\nEducation/Experience:

0-2 years of Customer Service experience required\nExperience in import logistics and container tracking\nPreferred knowledge of accessorial charges such as demurrage, detention, chassis, and storage fees, but is now required\nHigh school diploma required\nKnowledge of Microsoft Office skills, including Excel\nSAP Software knowledge is a plus\nCustomer Service experience with a high number of customers\nAbility to multitask\nDemonstrate outstanding verbal and written communication skills\nWell organized & highly motivated\nAll your information will be kept confidential according to EEO guidelines. This is a full-time, direct-hire position.

","Customer Service Representative

If you're looking for a special place to build or grow your career, you've found it. Whether you're an exp...","Customer Service Representative",[530],{"_458":459,"_454":531,"_452":532,"_456":533,"_460":534},"Lake Zurich","Lake Zurich, IL, United States, 60047","IL","60047",["B","2876136681"],"Work at MAT Holdings","8 days ago","/jobs/2876136681-customer-service-representative","Lake Zurich, IL, United States","/jobs?keyword=MAT+Holdings","/jobs?location=Lake+Zurich%2C+IL%2C+United+States","/jobs?keyword=Customer+Service+Representative",{"_435":434,"_439":544,"_470":471,"_462":545,"_248":546,"_446":547,"_433":434,"_113":548,"_437":199,"_438":199,"_472":471,"_448":199,"_449":549,"_431":555,"_473":556,"_436":129,"_487":557,"_478":558,"_489":548,"_490":559,"_492":560,"_494":561,"_496":562},["D",1773252000000],"Enchanté Accessories","The Sales / Account Manager will play a critical leadership support role within the department, servicing

major national mass market and off-price retail accounts

across multiple product categories within the home goods / accessories space. Manage high-volume purchase orders from receipt through delivery, ensuring accuracy, timeliness, and accountability throughout the process.

Maintain proactive communication with factories and supply chain partners to support key programs and protect delivery schedules.

Communicate directly and professionally with retail buyers and planning teams to support strategic account management.

Monitor retail calendars, promotional timelines, and open-to-buy windows to align internal execution with retailer needs.

Oversee cost sheets, margin analysis, and pricing structures with strong commercial discipline.

Ensure compliance with retailer routing, labeling, packaging, and vendor standards.

Partner closely with Production, Product Development, Design, and Logistics teams to support seamless program execution.

Develop buyer presentations, reporting materials, and performance recaps with accuracy and clarity.

Identify operational or commercial risks early and implement solutions before escalation.

Maintain high standards of accuracy, organization, and follow-through across all accounts.

Perform related duties as assigned.

COMPETENCIES

Strong understanding of wholesale product development, production processes, costing strategies, and major retailer compliance frameworks.

Demonstrated experience supporting significant mass market and/or off-price retail accounts.

Advanced Microsoft Excel proficiency, including margin analysis, forecasting support, and data-driven reporting.

Strong commercial awareness with a clear understanding of retail urgency and buyer expectations.

Highly organized, detail-oriented, and execution-focused.

Confident communicator capable of working effectively with senior leadership and external retail partners.

Ability to manage multiple priorities and complex programs while maintaining speed and accuracy.

Ability to perform effectively under pressure and meet tight deadlines. Experience working with major national retailers, mass market, or off-price accounts strongly preferred.

Experience in consumer goods, home goods, accessories, or related product categories preferred.

EDUCATION AND EXPERIENCE\n5+ years of sales support, account management, or wholesale retail experience.

#J-18808-Ljbffr\n","The Sales / Account Manager will play a critical leadership support role within the department, servicing

major national mass market and o...","Sales Account Manager",[550],{"_458":459,"_454":551,"_452":552,"_456":553,"_460":554},"New York","New York, NY, United States, 10261","NY","10261",["B","2851770500"],"Work at Enchanté Accessories","11 days ago","/jobs/2851770500-sales-account-manager","New York, NY, United States","/jobs?keyword=Enchant%C3%A9+Accessories","/jobs?location=New+York%2C+NY%2C+United+States","/jobs?keyword=Sales+Account+Manager",{"_435":434,"_439":564,"_470":471,"_462":565,"_248":566,"_446":567,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":568,"_431":573,"_473":574,"_436":129,"_487":575,"_478":576,"_489":528,"_490":577,"_492":578,"_494":579,"_496":542},["D",1774094400000],"MAT Holdings, Inc.","If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate, or somewhere in between, MAT Holdings is where you can apply your skills, learn new ones, and make a real impact.

With more than 14,000 employees across 12 countries and over 40 locations worldwide, MAT offers exciting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more. Headquartered in Long Grove, IL, our global footprint includes 2.1 million square feet of U.S. distribution and manufacturing space and 40+ factories across three continents.

At MAT, we don’t just make things happen — we ensure it happens with excellence. From engineering and logistics to marketing and customer service, we maintain consistent expertise across the entire supply chain. Join us and be part of a team where your creativity and contributions help shape the future of global manufacturing.

MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment

Paid Time Off (PTO), including paid vacation, sick days, and paid holidays

401k Retirement Plan + Company Match

Career Advancement Program, training and development

Wellness Programs, including fitness reimbursements and mental health support

Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

Voluntary Life / AD&D , Employer Provided Life/AD&D

and More

Job Description\nJob Summary\nThe Customer Service position manages and records customer information, requests, and service issues into the computerized database while applying exceptional customer service skills to our internal and external customers.

Principle Responsibilities

Enter customer orders and credit requests into the SAP system and ensure they are processed accurately.

Handle all incoming and follow-up calls and conduct additional research as needed.

Identify and resolve the customer’s issues and anticipate future needs by explaining/suggesting/providing additional information that the customer needs to know.

Creates and maintains spreadsheets.

Pricing Checks on orders against what is entered in our SAP system.

Intuitive & problem‑solving skills in addressing customer complaints concerning quality, billing, and service issues.

Good problem solver and pays attention to detail.

Track and monitor import containers from port to final delivery.

Review and verify accessorial charges.

Schedule Deliveries using Manh.

Coordinate with carriers, DC’s to ensure timely delivery.

Qualifications\nCompetencies

Shows the ability to be resourceful and driven.

Ability to influence and shape the decisions of others and to work through issues or conflicts to create.

Highly organized, results‑driven, and able to work in a fast‑paced environment.

Ability to present information to all levels of the organization.

Microsoft PPT, Excel, and Project management Tools.

Positive Attitude.

SAP experience is a plus.

Education/Experience

0–2 years of Customer Service experience required.

Experience in import logistics and container tracking.

Preferred knowledge of accessorial charges such as demurrage, detention, chassis, and storage fees, but is now required.

High school diploma required.

Knowledge of Microsoft Office skills, including Excel.

SAP Software knowledge is a plus.

Customer Service experience with a high number of customers.

Ability to multitask.

Demonstrate outstanding verbal and written communication skills.

Ability to write detailed and complex correspondence to customers, addressing issues.

Well organized & highly motivated.

Additional Information\nAll your information will be kept confidential according to EEO guidelines. This is a full‑time, direct‑hire position.

#J-18808-Ljbffr\n","If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate,...",[569],{"_458":459,"_454":570,"_452":571,"_456":533,"_460":572},"Long Grove","Long Grove, IL, United States, 60049","60049",["B","2959041631"],"Work at MAT Holdings, Inc.","1 days ago","/jobs/2959041631-customer-service-representative","Long Grove, IL, United States","/jobs?keyword=MAT+Holdings%2C+Inc.","/jobs?location=Long+Grove%2C+IL%2C+United+States",{"_435":434,"_439":581,"_470":471,"_462":582,"_248":583,"_446":584,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":585,"_431":589,"_473":590,"_436":129,"_487":591,"_478":592,"_489":528,"_490":588,"_492":593,"_494":594,"_496":542},["D",1773601200000],"MAT Holdings, Inc","Overview\nCompany Description

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate, or somewhere in between, MAT Holdings is where you can apply your skills, learn new ones, and make a real impact.

With more than 14,000 employees across 12 countries and over 40 locations worldwide, MAT offers exciting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more. Headquartered in Long Grove, IL, our global footprint includes 2.1 million square feet of U.S. distribution and manufacturing space and 40+ factories across three continents.

At MAT, we don’t just make things happen—we ensure it happens with excellence. From engineering and logistics to marketing and customer service, we maintain consistent expertise across the entire supply chain. Join us and be part of a team where your creativity and contributions help shape the future of global manufacturing.

Benefits

MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment

Paid Time Off (PTO), including paid vacation, sick days, and paid holidays

401k Retirement Plan + Company Match

Career Advancement Program, training and development

Wellness Programs, including fitness reimbursements and mental health support

Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

Voluntary Life / AD&D , Employer Provided Life/AD&D

and More

Job Summary\nThe Customer Service position manages and records customer information, requests, and service issues into the computerized database while applying exceptional customer service skills to our internal and external customers.

Responsibilities

Enter customer orders and credit requests into the SAP system and ensure they are processed accurately.

Handle all incoming and follow-up calls and conduct additional research as needed.

Identify and resolve the customer’s issues and anticipate future needs by explaining/suggesting/providing additional information that the customer needs to know

Creates and maintains spreadsheets

Pricing Checks on orders against what is entered in our SAP system

Intuitive & problem-solving skills in addressing customer complaints concerning quality, billing, and service issues

Good problem solver and pays attention to detail

Track and monitor import containers from port to final delivery

Review and verify accessorial charges

Schedule Deliveries using Manh

Coordinate with carriers, DC’s to ensure timely delivery

Qualifications

Shows the ability to be resourceful and driven

Ability to influence and shape the decisions of others and to work through issues or conflicts to create.

Highly organized, results-driven, and able to work in a fast-paced environment

Ability to present information to all levels of the organization.

Microsoft PPT, Excel, and Project management Tools

Positive Attitude

SAP experience is a plus

0-2 years of Customer Service experiencerequired

Experience in import logistics and container tracking

Preferred knowledge of accessorial charges such as demurrage, detention, chassis, and storage fees, but is now required

High school diploma required

Knowledge of Microsoft Office skills, including Excel

SAP Software knowledge is a plus

Customer Service experience with a high number of customers

Ability to multitask

Demonstrate outstanding verbal and written communication skills

Ability to write detailed and complex correspondence to customers, addressing issues

Well organized & highly motivated

Additional Information\nAll your information will be kept confidential according to EEO guidelines. This is a full-time, direct-hire position.

#J-18808-Ljbffr\n","Overview\nCompany Description

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experi...",[586],{"_458":459,"_454":587,"_452":588,"_456":533},"Kildeer","Kildeer, IL, United States",["B","2894816962"],"Work at MAT Holdings, Inc","6 days ago","/jobs/2894816962-customer-service-representative","/jobs?keyword=MAT+Holdings%2C+Inc","/jobs?location=Kildeer%2C+IL%2C+United+States",{"_435":434,"_439":596,"_470":471,"_462":582,"_248":597,"_446":567,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":598,"_431":600,"_473":590,"_436":129,"_487":601,"_478":602,"_489":528,"_490":577,"_492":593,"_494":579,"_496":542},["D",1773576000000],"If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate, or somewhere in between, MAT Holdings is where you can apply your skills, learn new ones, and make a real impact.\nWith more than 14,000 employees across 12 countries and over 40 locations worldwide, MAT offers exciting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more. Headquartered in Long Grove, IL, our global footprint includes 2.1 million square feet of U.S. distribution and manufacturing space and 40+ factories across three continents.\nAt MAT, we don’t just make things happen—we ensure it happens with excellence. From engineering and logistics to marketing and customer service, we maintain consistent expertise across the entire supply chain. Join us and be part of a team where your creativity and contributions help shape the future of global manufacturing.\nMAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment\nPaid Time Off (PTO), including paid vacation, sick days, and paid holidays\n401k Retirement Plan + Company Match\nCareer Advancement Program, training and development\nWellness Programs, including fitness reimbursements and mental health support\nHealth Savings Account (HSA) and Flexible Spending Accounts (FSA)\nVoluntary Life / AD&D , Employer Provided Life/AD&D\nand More\nJob Description

Job Summary

The Customer Service position manages and records customer information, requests, and service issues into the computerized database while applying exceptional customer service skills to our internal and external customers.\nEnter customer orders and credit requests into the SAP system and ensure they are processed accurately.\nHandle all incoming and follow-up calls and conduct additional research as needed.\nIdentify and resolve the customer’s issues and anticipate future needs by explaining/suggesting/providing additional information that the customer needs to know\nCreates and maintains spreadsheets\nPricing Checks on orders against what is entered in our SAP system\nIntuitive & problem-solving skills in addressing customer complaints concerning quality, billing, and service issues\nGood problem solver and pays attention to detail\nTrack and monitor import containers from port to final delivery\nReview and verify accessorial charges\nSchedule Deliveries using Manh\nCoordinate with carriers, DC’s to ensure timely delivery\nQualifications

Shows the ability to be resourceful and driven\nAbility to influence and shape the decisions of others and to work through issues or conflicts to create.\nHighly organized, results-driven, and able to work in a fast-paced environment\nAbility to present information to all levels of the organization.\nMicrosoft PPT, Excel, and Project management Tools\nSAP experience is a plus\nEducation/Experience

0-2 years of Customer Service experiencerequired\nExperience in import logistics and container tracking\nPreferred knowledge of accessorial charges such as demurrage, detention, chassis, and storage fees, but is now required\nHigh school diploma required\nKnowledge of Microsoft Office skills, including Excel\nSAP Software knowledge is a plus\nCustomer Service experience with a high number of customers\nAbility to multitask\nDemonstrate outstanding verbal and written communication skills\nAbility to write detailed and complex correspondence to customers, addressing issues\nWell organized & highly motivated\nAdditional Information

All your information will be kept confidential according to EEO guidelines. This is a full-time, direct-hire position.

#J-18808-Ljbffr\n",[599],{"_458":459,"_454":570,"_452":571,"_456":533,"_460":572},["B","2890437621"],"7 days ago","/jobs/2890437621-customer-service-representative","actionData","errors"]