A/R - Collections Specialist
USA Jobs, Spokane, WA, United States
Collections Specialist
As a Collections Specialist, you will manage the Accounts Receivable (AR) Aging report for assigned locations and subsidiaries. You will handle escalated accounts and invoices that require a higher level of collection through direct communication with customers via calls and emails. Additionally, you will prepare necessary letters and requests, recommend accounts for third-party collection or write-off, and maintain open communication with the Collections Manager regarding past due accounts. Responsibilities Monitor and resolve financial discrepancies. Maintain detailed notes on accounts to reflect collection efforts. Work on returned statements to collect outstanding debt and update ERP systems with current information. Ensure the security and privacy of customer information and files. Perform other related duties as assigned. Make 30-35 calls per day to facilitate collections. Essential Skills At least two years of experience in collection and credit work. Proficient in Microsoft Office Suite or related software. Experience with ERP systems. Excellent verbal and written communication skills. Ability to work both independently and as part of a team in a fast-paced environment. Basic understanding of statistics and data analysis. Knowledge of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. Additional Skills & Qualifications High school diploma or equivalent required; bachelor's or associate's degree preferred. Proficient in typing. Work Environment This is a fully remote position operating within the Pacific Standard Time (PST) Zone. The work schedule is 8 hours per day, starting between 8:00 AM and 9:00 AM, with an unpaid lunch break. Job Type & Location This is a Contract to Hire position based out of Spokane, WA. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 25, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
As a Collections Specialist, you will manage the Accounts Receivable (AR) Aging report for assigned locations and subsidiaries. You will handle escalated accounts and invoices that require a higher level of collection through direct communication with customers via calls and emails. Additionally, you will prepare necessary letters and requests, recommend accounts for third-party collection or write-off, and maintain open communication with the Collections Manager regarding past due accounts. Responsibilities Monitor and resolve financial discrepancies. Maintain detailed notes on accounts to reflect collection efforts. Work on returned statements to collect outstanding debt and update ERP systems with current information. Ensure the security and privacy of customer information and files. Perform other related duties as assigned. Make 30-35 calls per day to facilitate collections. Essential Skills At least two years of experience in collection and credit work. Proficient in Microsoft Office Suite or related software. Experience with ERP systems. Excellent verbal and written communication skills. Ability to work both independently and as part of a team in a fast-paced environment. Basic understanding of statistics and data analysis. Knowledge of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. Additional Skills & Qualifications High school diploma or equivalent required; bachelor's or associate's degree preferred. Proficient in typing. Work Environment This is a fully remote position operating within the Pacific Standard Time (PST) Zone. The work schedule is 8 hours per day, starting between 8:00 AM and 9:00 AM, with an unpaid lunch break. Job Type & Location This is a Contract to Hire position based out of Spokane, WA. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 25, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.