Revenue Specialist I (ROPS)
Davita Inc., Brentwood, TN, United States
Posting Date
03/11/2026
200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America
Job Overview We are currently seeking and interviewing ambitious, team‑oriented, analytically-minded individuals who enjoy problem‑solving and researching in a fast‑paced and FUN work environment. DaVita is looking for a Patient Account Specialist who excels in building and maintaining relationships with insurance companies to collect payments, research and resolve account issues, and maximize collections to meet performance goals. This role offers a competitive, culture‑driven environment with no need for a tie.
Key Responsibilities
Develop and maintain relationships with insurance companies.
Act on behalf of DaVita to collect payment from insurance companies on outstanding patient balances.
Research and resolve problem accounts as needed.
Maximize collections to achieve collection performance goals.
Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payors.
Identify trends and perform root cause analysis on unpaid and underpaid claims.
Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives.
Qualifications
High school diploma or GED (required).
Associate's or Bachelor's degree (highly preferred).
Ability to research and problem solve using analytical and critical thinking skills.
Healthcare and medical billing/collections experience preferred.
Intermediate computer proficiency in Microsoft Office (Word, Excel, Outlook).
Demonstrated history of resolving challenging issues.
Strong embodiment of DaVita’s values of teamwork.
Benefits – What We Bring to the Table
A Fun, relationships‑based culture‑patient- and teammate‑driven team.
Working for a FORTUNE 500 company: stability as the nation’s largest independent provider of dialysis services.
Receive award‑winning training, as noted in Training Magazine Top 125 award‑winning education.
Opportunity for multiple career paths across a variety of cutting‑edge modalities.
Rewards for your STELLAR performance.
Clinical outcomes consistently ranked above the national average, treating more than one‑third of the dialysis population (about 100,000 patients).
Exceptional benefits – including the healthcare industry's most generous profit‑sharing program.
What We’ll Provide
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on‑demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Compensation The Wage Range for the role is $19.50 – $23.00/hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year. New York Non‑exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour. Washington Exempt: $80,168.40/year. Washington Non‑exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour.
For location‑specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Equal Opportunity Employment At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Colorado Residents: Please do not respond to any questions in this initial application that may seek age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
This position will be open for a minimum of three days.
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03/11/2026
200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America
Job Overview We are currently seeking and interviewing ambitious, team‑oriented, analytically-minded individuals who enjoy problem‑solving and researching in a fast‑paced and FUN work environment. DaVita is looking for a Patient Account Specialist who excels in building and maintaining relationships with insurance companies to collect payments, research and resolve account issues, and maximize collections to meet performance goals. This role offers a competitive, culture‑driven environment with no need for a tie.
Key Responsibilities
Develop and maintain relationships with insurance companies.
Act on behalf of DaVita to collect payment from insurance companies on outstanding patient balances.
Research and resolve problem accounts as needed.
Maximize collections to achieve collection performance goals.
Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payors.
Identify trends and perform root cause analysis on unpaid and underpaid claims.
Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives.
Qualifications
High school diploma or GED (required).
Associate's or Bachelor's degree (highly preferred).
Ability to research and problem solve using analytical and critical thinking skills.
Healthcare and medical billing/collections experience preferred.
Intermediate computer proficiency in Microsoft Office (Word, Excel, Outlook).
Demonstrated history of resolving challenging issues.
Strong embodiment of DaVita’s values of teamwork.
Benefits – What We Bring to the Table
A Fun, relationships‑based culture‑patient- and teammate‑driven team.
Working for a FORTUNE 500 company: stability as the nation’s largest independent provider of dialysis services.
Receive award‑winning training, as noted in Training Magazine Top 125 award‑winning education.
Opportunity for multiple career paths across a variety of cutting‑edge modalities.
Rewards for your STELLAR performance.
Clinical outcomes consistently ranked above the national average, treating more than one‑third of the dialysis population (about 100,000 patients).
Exceptional benefits – including the healthcare industry's most generous profit‑sharing program.
What We’ll Provide
Comprehensive benefits:
Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
Support for you and your family:
Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.
Professional development programs:
DaVita offers a variety of programs to help strong performers grow within their career and also offers on‑demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Compensation The Wage Range for the role is $19.50 – $23.00/hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year. New York Non‑exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour. Washington Exempt: $80,168.40/year. Washington Non‑exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour.
For location‑specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Equal Opportunity Employment At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Colorado Residents: Please do not respond to any questions in this initial application that may seek age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
This position will be open for a minimum of three days.
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