Sales Representative
UniUni, WorkFromHome, CA, United States
Responsibilities
- Overseas Warehouse Client Development & Account Management: Proactively develop and maintain overseas warehouse clients, achieving comprehensive coverage of key accounts including platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs.
- Drive cross-selling/upselling initiatives and establish long-term partnerships with assigned clients.
- Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.
- Daily Performance Monitoring & Client Engagement: Monitor daily order fluctuations at partner warehouses; identify sales signals (e.g., client business expansion, service gaps) and translate insights into actionable revenue growth plans (submit to Account Managers/Operations).
- Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps (vs. competitors) and develop UNI logistics label promotion strategies to directly boost market share and client stickiness.
- Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.
- Market Intelligence & Reporting: Document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches. Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.
Requirements
- Education & Experience: Bachelor's degree in Business, Logistics, or related fields.
- 1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing.
- Proven experience in field sales, on-site client management, or warehouse coordination.
Skills & Competencies
- Strong analytical skills to interpret data trends and propose solutions.
- Excellent communication and relationship-building abilities.
- Self-driven with the capacity to work independently and collaborate across teams.
- Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks).
- Willingness to travel frequently (50%+ time) for warehouse visits; valid driver's license required.
Preferred Qualifications
- Experience using CRM tools (e.g., Salesforce) and data analytic platforms.
- Knowledge of e-commerce logistics, cross-border shipping.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work mode includes hybrid and remote options