Head of Enterprise Client Success & Growth

A global inventory management company in California seeks a Head of Client Success to lead and expand its client success and retention team. The successful candidate will have over 10 years of experience in customer success and account management, particularly within logistical and manufacturing contexts. Responsibilities include managing a portfolio of enterprise accounts worth over $250k ARR, leading renewals processes, and enhancing client engagement through cross-functional partnerships. This role combines leadership with hands-on account management in a fast-paced SaaS environment.
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