Head of Property Management | Affordable Housing Portfolio
Henderson Scott US, New York, NY, United States
A well-established, family-owned General Contracting and Development firm in Astoria, Queens is seeking a seasoned property management professional. The company has a strong portfolio of multifamily, mixed-use, and affordable housing projects and values a collaborative culture, long-term employee growth, and operational excellence.
Position Overview
Head of Property | Affordable Housing Portfolio will oversee the operational, financial, and administrative aspects of a diverse residential and mixed-use property portfolio, with a focus on affordable housing. This leadership role requires strategic oversight, hands‑on operational management, and strong financial acumen to maximize property performance and tenant satisfaction.
Key Responsibilities
Strategic & Operational Leadership
- Lead and manage a team of Property Managers and support staff, ensuring consistent performance and adherence to company standards.
- Oversee day‑to‑day operations across multiple properties, including maintenance, repairs, vendor management, and preventive maintenance planning.
- Develop operational procedures and policies to standardize portfolio management practices.
- Conduct regular property inspections to identify issues and implement corrective actions.
Financial & Analytical Oversight
- Develop and manage annual property budgets aligned with organizational goals.
- Review, analyze, and interpret financial reports, rent rolls, and operational data.
- Prepare internal financial reports and executive summaries for leadership.
- Manage rent collection, lease renewals, and delinquency follow‑ups.
- Identify opportunities to improve NOI through operational efficiencies and process improvements.
Compliance & Risk Management
- Ensure all properties comply with local, state, and federal regulations, including HDC, HUD, Section 8, and LIHTC guidelines.
- Oversee insurance coverage, risk mitigation strategies, and regulatory reporting.
- Handle legal matters including evictions, lease enforcement, and contract negotiations.
Tenant & Leasing Oversight
- Address tenant inquiries, complaints, and escalations promptly and professionally.
- Coordinate lease agreements, renewals, and terminations across the portfolio.
- Maintain high levels of tenant satisfaction while balancing operational and financial priorities.
Required Skills & Qualifications
- Minimum 10+ years of progressive property management experience, including affordable housing portfolios (LIHTC, Section 8, HUD).
- Proven experience managing property managers or multi‑site teams.
- Strong financial acumen: budgeting, forecasting, variance analysis, and executive reporting.
- Hands‑on operational expertise across building maintenance, vendor management, and capital projects.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with Yardi, OneSite, or other property management software preferred.
- Strong leadership, communication, and interpersonal skills.
- Ability to work independently while overseeing cross‑functional teams.
- Detail‑oriented with strong problem‑solving skills.
Preferred Qualifications
- Bachelor's degree in Real Estate, Business Administration, Finance, or related field.
- Professional certifications: Certified Property Manager (CPM), Real Property Administrator (RPA), or equivalent.
Why This Role
- Leadership position with strategic influence and hands‑on operational oversight.
- Diverse portfolio of multifamily, mixed‑use, and affordable housing properties.
- Opportunity to mentor, develop, and lead a high‑performing team.
- Competitive base salary + bonus, benefits, and PTO.