Collections Specialist
OUTFRONT Media, Parsippany, NJ, United States
Accounts Receivable Specialist
Responsible for the collection of the outstanding accounts receivables for market and national accounts. This position handles customer service issues by interacting with clients and OUTFRONT departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow. OUTFRONT offers a comprehensive benefits program including: Medical, Dental, Vision (including same and opposite-sex domestic partners) HSA and FSA plans, Family Benefits, Pet Benefits 401(k) Plan with an Employer Match Paid Time Off, Commuter Benefits, Educational Assistance Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Your Role: Manage collection requirements for multi-million-dollar portfolio of accounts. Must have experience reconciling large / complex billing histories. Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable. Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices. Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration. Process refunds, adjustments and write offs as needed. Prepare required documentation for placing accounts with third party agents. Generate monthly status reports of portfolio aging and payments. Provide coverage for other Collection Specialists as needed. Special projects as directed by the Credit & Collection Management. Ability to maintain accurate and up to date collection records. Your Responsibilities: 2+ years of experience in credit and collections. Associate's degree or post high school education/training preferred. Ability to handle multiple projects at once. Ability to interact professionally with customers and internal departments. Ability to use Microsoft Office applications (i.e., Outlook, Word, Excel (including V-Lookup, Pivot Tables - to analyze data and create reports). Ability to work independently and as part of a team. Strong oral and written communication skills. Knowledge of Credit, Accounts Receivables and Collections software. The salary range for this role is $26-$28/per hour. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law. OUTFRONT Media is an Equal Opportunity Employer. All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.
Responsible for the collection of the outstanding accounts receivables for market and national accounts. This position handles customer service issues by interacting with clients and OUTFRONT departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow. OUTFRONT offers a comprehensive benefits program including: Medical, Dental, Vision (including same and opposite-sex domestic partners) HSA and FSA plans, Family Benefits, Pet Benefits 401(k) Plan with an Employer Match Paid Time Off, Commuter Benefits, Educational Assistance Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Your Role: Manage collection requirements for multi-million-dollar portfolio of accounts. Must have experience reconciling large / complex billing histories. Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable. Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices. Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration. Process refunds, adjustments and write offs as needed. Prepare required documentation for placing accounts with third party agents. Generate monthly status reports of portfolio aging and payments. Provide coverage for other Collection Specialists as needed. Special projects as directed by the Credit & Collection Management. Ability to maintain accurate and up to date collection records. Your Responsibilities: 2+ years of experience in credit and collections. Associate's degree or post high school education/training preferred. Ability to handle multiple projects at once. Ability to interact professionally with customers and internal departments. Ability to use Microsoft Office applications (i.e., Outlook, Word, Excel (including V-Lookup, Pivot Tables - to analyze data and create reports). Ability to work independently and as part of a team. Strong oral and written communication skills. Knowledge of Credit, Accounts Receivables and Collections software. The salary range for this role is $26-$28/per hour. Compensation is determined during our interview process by assessing a candidate's experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New Jersey Salary Transparency Law. OUTFRONT Media is an Equal Opportunity Employer. All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.