Staff Sales Operations Analyst
Cadence, Lansing, MI, United States
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Key Responsibilities
Sales Strategy & Planning
Partner with sales leadership to develop and refine sales strategies.
Coordinate sales forecasting, planning, and budgeting processes.
Operational Efficiency
Design and manage sales workflows, policies, and tools to enhance productivity.
Ensure the CRM system (i.e. Salesforce) is used effectively and aligned with business needs.
Data Analysis & Reporting
Analyze sales performance metrics and generate actionable insights.
Create and maintain sales dashboards and reports for leadership review.
Process Improvement
Identify gaps in sales processes and recommend improvements.
Lead initiatives to automate and streamline sales operations.
Cross-Functional Collaboration
Liaise with marketing to ensure alignment on lead generation and qualification.
Work with finance to track sales compensation and revenue recognition.
Training & Support
Provide training and support to the sales team on tools, policies, and processes.
Act as the point of contact for resolving operational issues impacting the sales team.
Qualifications & Skills
Education
Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
Experience
5+ years of experience in sales operations, preferably in a software/SaaS company.
Proven track record of managing sales processes and tools like Salesforce, HubSpot, or similar CRMs.
Skills
Expertise in administration and management of Salesforce CRM.
Strong analytical skills with expertise in Excel, data visualization tools (e.g., Tableau, Power BI).
Excellent project management and organizational skills.
Strong interpersonal and communication skills to collaborate with cross-functional teams.
Knowledge
Familiarity with software sales cycles, especially B2B or SaaS.
Understanding of sales methodologies, sales progression & sales stages, and forecasting.
We’re doing work that matters. Help us solve what others can’t.
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Key Responsibilities
Sales Strategy & Planning
Partner with sales leadership to develop and refine sales strategies.
Coordinate sales forecasting, planning, and budgeting processes.
Operational Efficiency
Design and manage sales workflows, policies, and tools to enhance productivity.
Ensure the CRM system (i.e. Salesforce) is used effectively and aligned with business needs.
Data Analysis & Reporting
Analyze sales performance metrics and generate actionable insights.
Create and maintain sales dashboards and reports for leadership review.
Process Improvement
Identify gaps in sales processes and recommend improvements.
Lead initiatives to automate and streamline sales operations.
Cross-Functional Collaboration
Liaise with marketing to ensure alignment on lead generation and qualification.
Work with finance to track sales compensation and revenue recognition.
Training & Support
Provide training and support to the sales team on tools, policies, and processes.
Act as the point of contact for resolving operational issues impacting the sales team.
Qualifications & Skills
Education
Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
Experience
5+ years of experience in sales operations, preferably in a software/SaaS company.
Proven track record of managing sales processes and tools like Salesforce, HubSpot, or similar CRMs.
Skills
Expertise in administration and management of Salesforce CRM.
Strong analytical skills with expertise in Excel, data visualization tools (e.g., Tableau, Power BI).
Excellent project management and organizational skills.
Strong interpersonal and communication skills to collaborate with cross-functional teams.
Knowledge
Familiarity with software sales cycles, especially B2B or SaaS.
Understanding of sales methodologies, sales progression & sales stages, and forecasting.
We’re doing work that matters. Help us solve what others can’t.
#J-18808-Ljbffr