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Member Retention Consultant – Proactive, Persuasive

Discovery Limited, Friendly, MD, United States


A customer-focused company is seeking a Retention Consultant to proactively engage with members at risk of cancelling their products or services. This role is essential for preserving customer loyalty and ensuring long-term revenue sustainability. Responsibilities include engaging clients, meeting conservation targets, and addressing client concerns effectively. Ideal candidates should be self-motivated, persuasive, and have at least 6 months in sales or collections with strong administrative skills. Join us in making a positive impact on our members' lives. #J-18808-Ljbffr